Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 11-20 of 685 decisions.
Summary
[1] Kamaldeep Kaur filed an application with the Canadian Transportation Agency (Agency) regarding the applicants’ removal from Flight AC7393, marketed by Air Canada and operated by Discover, from Calgary, Alberta, to Frankfurt, Germany, on January 22, 2024. Ms. Kaur’s child was...
3-AT-A-2026 | Decision | 2026-01-21
Summary
[1] Adam Fox filed an application with the Canadian Transportation Agency (Agency) regarding a failure to meet his disability-related needs. Mr. Fox travelled between London, Ontario, and London, United Kingdom, via Toronto, Ontario, on November 9, 2023, and November 12...
2-AT-A-2026 | Decision | 2026-01-16
Summary
[1] Ms. Tamayo filed an application with the Canadian Transportation Agency (Agency) concerning an alleged lack of wheelchair assistance at Vancouver International Airport.
[2] Ms. Tamayo was scheduled to travel from Vancouver, British Columbia, to Las Vegas, Nevada, on October 6, 2024....
47-AT-A-2025 | Decision | 2025-12-31
Summary
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) claiming that the respondent failed to provide appropriate assistance to accommodate their visual impairments during travel from Punta Cana, Dominican Republic, to Toronto, Ontario, on October 30,...
LET-AT-A-40-2025 | Letter Decision | 2025-12-19
Summary
[1] Sara Ramadan was scheduled to travel from Toronto, Ontario, to Abu Dhabi, United Arab Emirates, on December 9, 2022. Ms. Ramadan filed an application with the Canadian Transportation Agency (Agency) alleging that Egyptair refused to check her in for her flight due to...
46-AT-A-2025 | Decision | 2025-12-18
Summary
[1] On October 15, 2025, the applicant filed an application with the Canadian Transportation Agency (Agency) for a review of the Final Decision under section 32 of the Canada Transportation Act (CTA). The Agency found in the Final Decision that Porter Airlines’ (respondent)...
45-AT-A-2025 | Decision | 2025-12-17
Summary
[1] Christine Monteiro-Almeida filed an application with the Canadian Transportation Agency (Agency) claiming that Air Transat failed to adequately accommodate her banana allergy. She indicates that Air Transat refused her request that banana bread not be served on her flight from Toronto...
43-AT-A-2025 | Decision | 2025-11-18
Summary
[1] Carling Jackson filed an application with the Canadian Transportation Agency (Agency) regarding Air Canada’s failure to provide meals free of specific allergens or ingredient lists for its in-flight meals.
[2] Ms. Jackson seeks various corrective measures intended to require Air...
42-AT-A-2025 | Decision | 2025-10-31
Summary
[1] On July 29, 2025, the applicant filed an application with the Canadian Transportation Agency (Agency) to review Decision 24-AT-A-2025 (Final Decision) under section 32 of the Canada Transportation Act (CTA).
[2] The Agency found in the Final Decision that the applicant did not face an...
40-AT-A-2025 | Decision | 2025-10-29
Summary
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) regarding Porter’s policies relating to service dogs. In particular, the applicant contests Porter’s requirements regarding training documentation and assessment of the dog.
[2] The applicant seeks the...
39-AT-A-2025 | Decision | 2025-09-29