Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
- 2025 32 Apply 2025 filter
- 2024 22 Apply 2024 filter
- 2023 16 Apply 2023 filter
- 2022 12 Apply 2022 filter
- 2021 19 Apply 2021 filter
- 2020 14 Apply 2020 filter
- 2019 13 Apply 2019 filter
- 2018 9 Apply 2018 filter
- 2017 5 Apply 2017 filter
- 2016 5 Apply 2016 filter
- 2015 7 Apply 2015 filter
- 2014 3 Apply 2014 filter
- 2013 17 Apply 2013 filter
- 2012 8 Apply 2012 filter
- 2011 6 Apply 2011 filter
- 2010 15 Apply 2010 filter
- 2009 8 Apply 2009 filter
- 2008 33 Apply 2008 filter
- 2007 15 Apply 2007 filter
- 2006 42 Apply 2006 filter
- 2005 45 Apply 2005 filter
- 2004 37 Apply 2004 filter
- 2003 37 Apply 2003 filter
- 2002 49 Apply 2002 filter
- 2001 25 Apply 2001 filter
- 2000 60 Apply 2000 filter
- 1999 57 Apply 1999 filter
- 1998 34 Apply 1998 filter
- 1994 1 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1992 20 Apply 1992 filter
- 1991 1 Apply 1991 filter
Showing 11-20 of 668 decisions.
Summary
[1] On January 28, 2025, Air Canada applied to the Canadian Transportation Agency (Agency), on behalf of itself and Jazz Aviation LP, to rescind the Oxygen Decisions pursuant to section 32 of the Canada Transportation Act (CTA).
[2] Air Canada asserts that the Oxygen Decisions...
35-AT-A-2025 | Decision | 2025-08-27
Summary
[1] The applicant is a five-year-old child with cerebral palsy who uses a child-sized wheelchair. The applicant is represented by her mother, Shreya Vekhande. The applicant travelled with her parents from Doha, Qatar, to Montréal, Quebec, on June 24, 2024, with Qatar Airways Group. The...
LET-AT-A-16-2025 | Letter Decision | 2025-08-18
Summary
[1] David Dolan filed an application with the Canadian Transportation Agency (Agency), alleging that the respondents failed to provide him with a suitable alternative route to accommodate his disability-related needs. The incident occurred following his travel on a flight operated by the...
30-AT-A-2025 | Decision | 2025-07-25
Summary
[1] Angie Allard filed an application with the Canadian Transportation Agency (Agency) regarding difficulties that she experienced when she purchased her ticket to travel with a support person with WestJet in 2024. She alleges that WestJet failed to inform her that her 2011 approval to...
LET-AT-A-13-2025 | Letter Decision | 2025-07-17
Summary
[1] Bryan Featherstone filed an application with the Canadian Transportation Agency (Agency) regarding an alleged barrier to his mobility while pre-boarding Flight AC908 from Toronto, Ontario, to Manchester, United Kingdom, on August 21, 2023.
[2] Mr. Featherstone seeks an apology from...
28-AT-A-2025 | Decision | 2025-07-16
Summary
[1] Asael Lubotzky filed an application with the Canadian Transportation Agency (Agency) alleging that Flair failed to provide wheelchair assistance at Fort Lauderdale-Hollywood International Airport when he was travelling from Fort Lauderdale, Florida, to Toronto, Ontario, on January 8,...
26-AT-A-2025 | Decision | 2025-07-03
Summary
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding their refusal to accommodate her by transporting her dog in the cabin for travel to London, United Kingdom (UK). The Agency determined in Decision LET-AT-C-A-49-2021...
24-AT-A-2025 | Decision | 2025-06-26
Summary
[1] Adnan Elmasri filed an application with the Canadian Transportation Agency (Agency) alleging that Air Canada wrongfully refused him transportation for not wearing a mask during the COVID-19 pandemic and that he was not provided with wheelchair assistance after being removed from the...
22-AT-A-2025 | Decision | 2025-06-11
Summary
[1] Crystal Spring Hawes filed an application with the Canadian Transportation Agency (Agency) following her trip with WestJet from Kelowna, British Columbia, to Honolulu, Hawaii, via Vancouver, British Columbia, on January 4, 2023, and return trip, also via Vancouver, on January 16–17...
19-AT-A-2025 | Decision | 2025-05-15
Summary
[1] Diane Zeleny filed an application with the Canadian Transportation Agency (Agency) regarding an alleged barrier to her mobility while exiting Billy Bishop Toronto City Airport (Billy Bishop Airport), owned and operated by Ports Toronto.
[2] For the reasons set out below, the Agency...
17-AT-A-2025 | Decision | 2025-05-05