Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-10 of 13 decisions.
December 14, 2004
IN THE MATTER OF a complaint filed by Philip Wasserman against Air Transat A.T. Inc. carrying on business as Air Transat concerning the carrier's terms and conditions of carriage with respect to cancellation of flights, applicable to transborder scheduled services carriage.
File...
681-C-A-2004 | Decision | 2004-12-14
December 10, 2004
IN THE MATTER OF a complaint filed by Dr. Vishnu Diyaljee with respect to Air Canada's refusal to carry him on Air Canada Flight No. AC3967 from Toronto, Ontario, to Edmonton, Alberta, on July 27, 2001 and on Air Canada Flight No. AC3955 from Toronto to Edmonton on July 28, 2001...
671-C-A-2004 | Decision | 2004-12-10
November 24, 2004
IN THE MATTER of a complaint filed by Shlomo Toledano with respect to Air Canada's refusal to transport him and his wife on October 10, 2001.
File No. M4370/A74/01-1640
COMPLAINT
[1] On November 28, 2001, Shlomo Toledano filed with the Air Travel Complaints Commissioner (...
637-C-A-2004 | Decision | 2004-11-24
November 1, 2004
IN THE MATTER OF a complaint by Lawrence Strutynski against Air Canada about the period of validity on a non-refundable ticket applicable to domestic transportation.
File No. M4370/A74/02-1154
COMPLAINT
On November 25, 2002, Lawrence Strutynski filed with the Air Travel...
594-C-A-2004 | Decision | 2004-11-01
October 29, 2004
IN THE MATTER OF a complaint by Hendrik Albarda against Air Canada concerning its prohibition against throwaway ticketing with respect to international travel.
File No. M4370/A74/02-1037
COMPLAINT
On September 30, 2002, Hendrik Albarda filed with the Air Travel Complaints...
585-C-A-2004 | Decision | 2004-10-29
August 13, 2004
IN THE MATTER of a complaint filed by Marjorie Button against Skyservice Airlines Inc. carrying on business as Skyservice concerning the loss of certain items from her checked baggage on Flight No. 5G356 from Ottawa, Ontario, Canada to Cancun, Mexico on December 23, 2002.
File No...
449-C-A-2004 | Decision | 2004-08-13
August 6, 2004
IN THE MATTER OF a complaint filed by Randall Pack concerning the failure by Northwest Airlines, Inc. to offer a certain discount promotion for travel between points in Canada and points outside Canada.
File No. M4370/04-02271
COMPLAINT
On April 8, 2004, Randall Pack filed with...
428-C-A-2004 | Decision | 2004-08-06
July 8, 2004
IN THE MATTER OF a complaint filed by Graeme Doré against Jetsgo Corporation carrying on business as Jetsgo respecting its refusal, following Mr. Doré's cancellation of a ticket for domestic travel, to refund various taxes, fees and charges applied to the ticket.
File No. M4370/J145/...
372-C-A-2004 | Decision | 2004-07-08
July 2, 2004
IN THE MATTER OF a complaint by Wayne Suttner against Air Transat A.T. Inc. carrying on business as Air Transat concerning the carrier's alleged failure to respect the terms and conditions of carriage set out in its international tariff with respect to its policy relating to non-...
362-C-A-2004 | Decision | 2004-07-02
April 27, 2004
IN THE MATTER OF a complaint filed by Steven Lipson against Air Transat A.T. Inc. carrying on business as Air Transat concerning the carrier's terms and conditions of carriage which state its policy with respect to flight schedules, delays and cancellations, applicable to...
212-C-A-2004 | Decision | 2004-04-27