Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 61-70 of 572 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding delayed baggage following their journey from Singapore to Toronto, Ontario, on April 4, 2019.
[2] The applicants seek compensation in the amount of CAD 1,079.15 for the...
31-C-A-2021 | Decision | 2021-05-19
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their flight from Toronto, Ontario, to Lyon, France, via Montréal, Quebec, on June 5, 2020.
[2] The applicants seek compensation in the...
37-C-A-2021 | Decision | 2021-05-11
SUMMARY
[1] Anmoldeep Kaur filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a pair of missed connections that she experienced on her return travel to Canada.
[2] Ms. Kaur seeks the following compensation:
CAD 1,000 pursuant to the Air Passenger...
34-C-A-2021 | Decision | 2021-04-30
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their reservations after they were unable to travel from Ottawa, Ontario, to Punta Cana, Dominican Republic, on December 1, 2019, due to a...
33-C-A-2021 | Decision | 2021-04-29
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a flight delay.
[2] The applicants seek the following compensation in relation to the delay:
EUR 1,200 for delay pursuant to Regulation (EC) No 261/2004 of the European...
30-C-A-2021 | Decision | 2021-04-22
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the carry-on baggage fees that the carrier charged at the boarding gate.
[2] On March 15, 2019, the applicants travelled with the respondent from Vancouver, British...
28-C-A-2021 | Decision | 2021-04-19
SUMMARY
[1] Lisa White filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding changes to a reservation, refunds and cancellation of a reservation.
[2] The Agency will address the following issue:
Did WestJet properly apply the terms and conditions set out...
20-C-A-2021 | Decision | 2021-03-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a flight that they were unable to take because they did not complete their check-in on time.
[2] The applicants seek compensation in the amount of CAD 1,420.78, broken...
17-C-A-2021 | Decision | 2021-03-17
SUMMARY
[1] Tharajrani Nauth filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport her on her flight from Montréal, Quebec, to Barcelona, Spain, on June 27, 2018. Ms. Nauth seeks “compensation to the fullest amount as...
15-C-A-2021 | Decision | 2021-03-01
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet pursuant to:
subsection 172(1) of the CTA, with respect to WestJet’s alleged failure to provide appropriate seating and wheelchair assistance; and
subsection 110(4) of the Air...
11-AT-C-A-2021 | Decision | 2021-02-15