Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 51-60 of 535 decisions.
SUMMARY
[1] Mr. Shrestha filed an application with the Canadian Transportation Agency (Agency) against China Eastern pursuant to subsection 110(4) of the Air Transportation Regulations, SOR/88-58, as amended (ATR), concerning the carrier’s refusal to transport him, and subsection 172(1) of the...
20-AT-C-A-2019 | Decision | 2019-04-04
SUMMARY
[1] Mr. Lukács filed an application with the Canadian Transportation Agency (Agency) against Delta regarding Delta’s alleged policy concerning the transportation of large (obese) passengers (application).
[2] The application was originally dismissed by the Agency, but has since been...
1-AT-C-A-2019 | Decision | 2019-01-07
SUMMARY
[1] This decision addresses whether Air Canada has complied with the Canadian Transportation Agency’s (Agency) direction in Decision No. LET-AT-A-80-2017 to develop or implement either a homegrown special service request (SSR) code for Mr. Kruger or an alternative accommodation measure that...
63-AT-A-2018 | Decision | 2018-12-04
SUMMARY
[1] Ms. Bruzual has fibromyalgia and bursitis. WestJet denied two requests for an attendant, two requests for wheelchair assistance, and one request for “medical seating” for a trip that Ms. Bruzual was planning to an unspecified destination. She submits that her treatment by WestJet...
59-AT-A-2018 | Decision | 2018-10-25
SUMMARY
[1] The applicants, who frequently travel with VIA, both need to use scooters as a result of disabilities. The applicants submit that for years, they have been experiencing difficulties in travelling together with their scooters on VIA’s passenger trains, and that VIA’s policy, which...
58-AT-R-2018 | Decision | 2018-10-09
SUMMARY
[1] Shafique Ahmad, on behalf of his father, Muhammad Sharif, filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), against Air Canada, alleging that it did not provide one...
13-AT-A-2018 | Decision | 2018-02-08
SUMMARY
[1] Jim Triantafilou, on behalf of his son Jacob Triantafilou, filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA) against Air Transat regarding the carrier’s decision...
111-AT-A-2017 | Decision | 2017-12-15
SUMMARY
[1] Bahig Wanas filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA) against WestJet concerning WestJet’s refusal to accommodate his disability-related needs in the form of a...
106-AT-A-2017 | Decision | 2017-12-06
SUMMARY
[1] The applicants, who frequently travel with VIA, both need to use scooters as a result of disabilities. The applicants submit that for years, they have been experiencing difficulties in travelling together with their scooters stored on VIA’s passenger trains, and that VIA’s current...
29-AT-R-2017 | Decision | 2017-02-15
SUMMARY
[1] Anne Rector filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the CTA concerning difficulties she experienced while making accommodation requests with VIA between 2000 and 2015 and the manner in which she was treated by VIA staff at...
379-AT-R-2016 | Decision | 2016-12-22