Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 71-80 of 96 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding a delay of approximately 7 hours on Flight No. WS3605.
[2] The applicant is requesting CAD 700 in compensation, consistent with what would be payable under the Air...
28-C-A-2020 | Decision | 2020-03-18
SUMMARY
[1] The applicant, accompanied by an Emotional Support Animal (ESA), was told to disembark the aircraft when Porter identified the ESA’s behaviour as posing a safety risk. The applicant filed an application with the Canadian Transportation Agency (Agency) against Porter pursuant to:...
29-AT-C-A-2020 | Decision | 2020-03-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the cancellation fee for their tickets for a flight from Shanghai, China, to Ottawa, Ontario, via Montréal, Quebec, on June 18, 2018.
[2] The applicants are...
27-C-A-2020 | Decision | 2020-03-17
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the cancellation and delays of his flight from Toronto, Ontario, to Vancouver, British Columbia, on April 1, 2019.
[2] The applicant seeks EUR 600 in compensation...
25-C-A-2020 | Decision | 2020-03-12
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Austrian Airlines regarding Austrian Airlines’ refusal to transport her on a flight from Dnepropetrovsk, Ukraine, to Vancouver, British Columbia, via Vienna, Austria, and Frankfurt, Germany, on...
24-C-A-2020 | Decision | 2020-03-10
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Sunwing regarding his baggage and clothing, which were damaged during his flight from Toronto, Ontario, to Holguin, Cuba, on May 28, 2019.
[2] The applicant seeks CAD 620 for the...
23-C-A-2020 | Decision | 2020-03-05
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) concerning delayed baggage upon his arrival in Montréal, Quebec, and the delay of Flight No. SN0255 from Ouagadougou, Burkina Faso, to Brussels, Belgium, on January 8, 2019. Following...
22-C-A-2020 | Decision | 2020-02-21
SUMMARY
[1] The applicant has filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a missed connection on a multi-city international itinerary marketed by Deutsche Lufthansa Aktiengesellschaft (Lufthansa German Airlines) [Lufthansa].
[2] The applicant...
19-C-A-2020 | Decision | 2020-02-19
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Swoop, regarding the cancellation of his flight from Abbotsford, British Columbia, to Hamilton, Ontario, that was scheduled to depart on February 16, 2019.
[2] The applicant seeks compensation in...
20-C-A-2020 | Decision | 2020-02-19
SUMMARY
[1] Air Canada filed a request pursuant to section 27 of the Canadian Transportation Agency Rules (Dispute Proceedings and Certain Rules Applicable to All Proceedings), SOR/2014-104 (Dispute Adjudication Rules) that the Canadian Transportation Agency (Agency) stay Decision No. 72-...
21-AT-A-2020 | Decision | 2020-02-19