Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 1-8 of 8 decisions.
SUMMARY
[1] Daniel Freisting filed an application with the Canadian Transportation Agency (Agency) against Sunwing because the carrier did not accept him for travel on Flight No. WG390, from Thunder Bay, Ontario, to Varadero, Cuba, on November 12, 2019.
[2] Mr. Freisting seeks...
22-C-A-2021 | Decision | 2021-03-30
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Royal Air Maroc pursuant to subsection 172(1) of the CTA, with respect to Royal Air Maroc’s alleged failure to provide her with wheelchair assistance.
[2] On February 21, 2020, the Agency issued...
21-AT-A-2021 | Decision | 2021-03-23
SUMMARY
[1] Lisa White filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding changes to a reservation, refunds and cancellation of a reservation.
[2] The Agency will address the following issue:
Did WestJet properly apply the terms and conditions set out...
20-C-A-2021 | Decision | 2021-03-23
SUMMARY
[1] Mohammad Yameen filed an application with the Canadian Transportation Agency (Agency) against PIA regarding the fees that he was charged in relation to changes made to his itinerary.
[2] Mr. Yameen seeks the following relief:
CAD 5,000 for five pre-paid tooth implants;...
19-C-A-2021 | Decision | 2021-03-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a flight that they were unable to take because they did not complete their check-in on time.
[2] The applicants seek compensation in the amount of CAD 1,420.78, broken...
17-C-A-2021 | Decision | 2021-03-17
SUMMARY
[1] Harpreet Johal filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the alleged theft of his wedding ring and watch from his gate‑checked baggage after travelling with his family from Vancouver, British Columbia, to Toronto, Ontario, on August...
18-C-A-2021 | Decision | 2021-03-17
SUMMARY
[1] Tharajrani Nauth filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport her on her flight from Montréal, Quebec, to Barcelona, Spain, on June 27, 2018. Ms. Nauth seeks “compensation to the fullest amount as...
15-C-A-2021 | Decision | 2021-03-01
SUMMARY
[1] Robert McBride filed an application with the Canadian Transportation Agency (Agency) against China Eastern regarding the cancellation of his flight from Shanghai, China, to Phnom Penh, Cambodia, departing on December 18, 2019.
[2] Mr. McBride seeks any compensation...
16-C-A-2021 | Decision | 2021-03-01