Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 141-150 of 155 decisions.
[1] The applicants were scheduled to return from Tel Aviv, Israel, to Montréal, Quebec, via Frankfurt, Germany, on January 9, 2019. Upon arrival at the gate for their connecting flight, they discovered that they had been proactively rebooked to avoid a misconnection due to a delay to their initial...
14-C-A-2022 | Decision | 2022-02-14
[1] The applicant purchased an Econo Fare ticket to travel from Thunder Bay, Ontario, to Toronto, Ontario, at 1:30 p.m. on April 5, 2020. The applicant checked in for the flight and paid a baggage fee online the night before. Upon arrival at the airport check-in counter, however, the respondent’s...
15-C-A-2022 | Decision | 2022-02-14
[1] Chris Van Slyke purchased a round-trip interline ticket to travel from London, Ontario, to Tel Aviv, Israel, departing on February 21, 2020, and returning on February 26, 2020. His inbound itinerary consisted of flights from Tel Aviv to London, via Frankfurt, Germany, and Toronto, Ontario. The...
13-C-A-2022 | Decision | 2022-02-11
[1] The applicants purchased round-trip tickets to travel with the respondent from Toronto, Ontario, to Montego Bay, Jamaica, departing on June 5, 2019, and returning on June 12, 2019. They were notified of schedule changes for their flights prior to their date of departure. The revised...
12-C-A-2022 | Decision | 2022-02-10
[1] Miryam Nunez purchased tickets for a return flight from Montréal, Quebec, to Kyiv, Ukraine, with UIA. When she arrived in Kyiv on September 17, 2019, one pieceof her checked baggage was missing. It was delivered three and a half days later.
[2] While she was waiting for her piece of...
11-C-A-2022 | Decision | 2022-02-09
[1] The applicants purchased round-trip tickets for travel from Montréal, Quebec, to Cancun, Mexico, with the respondent. The applicants’ return flight was scheduled to depart from the Cancun airport at 3:35 p.m., on January 12, 2020, but it was delayed. The applicants seek compensation...
9-C-A-2022 | Decision | 2022-02-07
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding excess baggage fees, damage to his baggage and missing items from his baggage, while travelling from Ottawa, Ontario, to Moscow, Russia, via Toronto, Ontario, and London...
10-C-A-2022 | Decision | 2022-02-07
[1] The applicant purchased a round-trip ticket through a travel agent to travel from Toronto, Ontario, to Mumbai, India, via Paris, France, departing on January 16, 2018, and returning on March 22, 2018. Air Canada was the marketing carrier and operator of the Toronto-to-Paris and Paris-...
8-C-A-2022 | Decision | 2022-02-04
SUMMARY
[1] On February 25, 2021, GVWD filed an application with the Canadian Transportation Agency (Agency) for authorization to construct and maintain a watermain known as the Annacis Water Supply Tunnel (watermain) 44 metres under the railway line owned by BNSF located at mileage 139.51 of BNSF’...
7-R-2022 | Decision | 2022-02-01
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning their disability-related needs, a schedule irregularity and Emirates’ refusal to transport them on Flight No. EK242 from Toronto (Ontario) to Dubai, United Arab Emirates,...
6-AT-C-A-2022 | Decision | 2022-01-21