Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
- 2026 18 Apply 2026 filter
- 2025 45 Apply 2025 filter
- 2024 26 Apply 2024 filter
- 2023 167 Apply 2023 filter
- 2022 156 Apply 2022 filter
- 2021 147 Apply 2021 filter
- 2020 112 Apply 2020 filter
- 2019 92 Apply 2019 filter
- 2018 68 Apply 2018 filter
- 2017 112 Apply 2017 filter
- 2016 390 Apply 2016 filter
- 2015 408 Apply 2015 filter
- 2014 458 Apply 2014 filter
- 2013 475 Apply 2013 filter
- 2012 496 Apply 2012 filter
- 2011 452 Apply 2011 filter
- 2010 528 Apply 2010 filter
- 2009 531 Apply 2009 filter
- 2008 631 Apply 2008 filter
- 2007 655 Apply 2007 filter
- 2006 719 Apply 2006 filter
- 2005 756 Apply 2005 filter
- 2004 716 Apply 2004 filter
- 2003 725 Apply 2003 filter
- 2002 705 Apply 2002 filter
- 2001 685 Apply 2001 filter
- 2000 805 Apply 2000 filter
- 1999 730 Apply 1999 filter
- 1998 644 Apply 1998 filter
- 1997 717 Apply 1997 filter
- 1996 617 Apply 1996 filter
- 1995 874 Apply 1995 filter
- 1994 853 Apply 1994 filter
- 1993 887 Apply 1993 filter
- 1992 819 Apply 1992 filter
- 1991 643 Apply 1991 filter
- 1990 648 Apply 1990 filter
- 1989 655 Apply 1989 filter
- 1988 516 Apply 1988 filter
Showing 1-10 of 19681 decisions.
Summary
[1] Anand D’souza filed an application with the Canadian Transportation Agency (Agency) regarding two flights he took with Air Canada. On one flight, Mr. D’souza claims that his seat was damaged, and on a different flight, he claims that he was not provided with an adequate meal.
[2] Mr....
22-AT-A-2026 | Decision | 2026-04-24
Summary
[1] Rupal Sunil Bhayani filed an application with the Canadian Transportation Agency (Agency) regarding the level of wheelchair assistance that she received from British Airways upon arriving at the Montréal–Pierre Elliott Trudeau International Airport (Montréal airport). Mrs. Bhayani...
23-AT-A-2026 | Decision | 2026-04-24
Summary
[1] Annette Simpson, on behalf of the Estate of Eigil Glinnum, filed an application with the Canadian Transportation Agency (Agency) concerning two separate incidents involving the placement of onboard oxygen on Flight AC846 and Flight AC713 on August 3, 2022, and September 17, 2022,...
21-AT-A-2026 | Decision | 2026-04-23
Summary
[1] Diana Morgan, on behalf of herself and Cindy Wong, who is now deceased (applicants), filed an application with the Canadian Transportation Agency (Agency) claiming that Air Canada reassigned their seats after boarding and that they waited an unreasonable amount of time for wheelchair...
18-AT-A-2026 | Decision | 2026-04-22
Summary
[1] Dan McLean filed an application with the Canadian Transportation Agency (Agency) regarding an alleged barrier to his mobility when his motorized wheelchair was not returned to him without delay on arrival in New York City. Mr. McLean states that the absence of his wheelchair...
19-AT-A-2026 | Decision | 2026-04-22
Summary
[1] Thi Thanh Hoa Bui filed an application with the Canadian Transportation Agency (Agency) against Air France regarding the difficulties that she experienced in obtaining wheelchair assistance while transiting through the Paris-Charles de Gaulle Airport on July 12, 2024. Ms...
16-AT-A-2026 | Decision | 2026-04-07
Summary
[1] Katrina Di Raddo filed an application with the Canadian Transportation Agency (Agency) against British Airways concerning her experiences on October 2 and 3, 2023, while travelling from Toronto, Ontario, to Durban, South Africa, via London, United Kingdom, and Johannesburg, South Africa...
15-AT-A-2026 | Decision | 2026-03-26
Summary
[1] On March 11, 2022, Ms. Lam, who was 95 years old at the time of the incident, required a wheelchair for her mobility. She was travelling on an Air Canada and Korean Air interline ticket from Hong Kong, China, to Toronto, Ontario, via Seoul, Korea, and Vancouver, British Columbia....
14-AT-A-2026 | Decision | 2026-03-23
Summary
[1] Eddy Aceti filed an application with the Canadian Transportation Agency (Agency) under the Canada Transportation Act (CTA) regarding noise arising from CN’s operations at the MacMillan Yard, in Vaughan, Ontario.
[2] In 2010, Mr. Aceti and other complainants filed a noise and vibration...
12-R-2026 | Decision | 2026-03-10
Summary
[1] Oleg Kantargi filed an application with the Canadian Transportation Agency (Agency) under the Canada Transportation Act (CTA) concerning noise and vibration produced by CN’s operations at the MacMillan Yard (Yard) near his residence in Vaughan, Ontario. Mr. Kantargi seeks a change...
11-R-2026 | Decision | 2026-02-27