Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 131-140 of 19618 decisions.
[1] The applicants bought tickets for a one-way flight from Huatulco, Mexico, to Montréal, Quebec, departing on April 14, 2020.
[2] The applicants state that the respondent initially rescheduled the flight, without notice, for May 7, 2020, only to cancel it a few days ahead of departure. They also...
61-C-A-2023 | Decision | 2023-05-10
[1] The applicants purchased round-trip tickets from ExploreTrip for travel with the respondent from Montréal, Quebec, to Lima, Peru, via Cancun, Mexico, departing on October 14, 2020, and returning on October 28, 2020.
[2] The applicants state that on October 6, 2020, they paid ExploreTrip change...
58-C-A-2023 | Decision | 2023-05-05
[1] The applicants purchased tickets for travel with the respondent from Vancouver, British Columbia, to Cancun, Mexico, via Mexico City, Mexico, departing on December 15, 2019. When they arrived in Cancun on December 16, 2019, a piece of their baggage was not delivered to them. They reported this...
56-C-A-2023 | Decision | 2023-05-05
[1] Nizar Kamouna purchased a one-way ticket from WestJet for travel on February 5, 2020, from Montréal, Quebec, to London, United Kingdom, via Toronto, Ontario. Flight WS3535 from Montréal to Toronto was delayed, which caused Mr. Kamouna to miss his connecting flight to London. WestJet...
57-C-A-2023 | Decision | 2023-05-05
[1] The applicants purchased round-trip tickets with the respondent for travel from Montréal, Quebec, to Mexico City, Mexico, departing on April 23, 2020, and returning on April 28, 2020.
[2] The applicants state that, on February 21, 2020, the respondent informed them that their...
59-C-A-2023 | Decision | 2023-05-05
[1] The applicants purchased round-trip tickets for travel with the respondent from Ottawa, Ontario to Vancouver, British Columbia, departing on August 12, 2021, and returning on August 19, 2021. Their return flight was scheduled to depart Vancouver at 3:20 pm and arrive in Ottawa at...
53-C-A-2023 | Decision | 2023-05-03
[1] The applicant purchased a round-trip ticket from the respondent for travel from Vancouver, British Columbia, to San José, Costa Rica, via Mexico City, Mexico, departing on February 16, 2020, and returning on February 26, 2020.
[2] The applicant’s original return flight segment from Mexico City...
52-C-A-2023 | Decision | 2023-05-03
[1] The applicants purchased round-trip tickets with ExploreTrip for travel from Montréal, Quebec, to Cancun, Mexico, departing on April 22, 2020, and returning on April 28, 2020.
[2] The applicants state that due to the COVID-19 pandemic, they could not leave the country. They also claim...
55-C-A-2023 | Decision | 2023-05-03
[1] On March 20, 2020, Eve-Marie Langevin purchased a one-way ticket for travel from Huatulco, Mexico, to Montréal, Quebec, via Mexico City, Mexico, departing on March 23, 2020.
[2] Ms. Langevin states that Interjet cancelled her flight without notice as no flights...
54-C-A-2023 | Decision | 2023-05-03
[1] The applicants purchased round-trip tickets through FlightHub for travel with the respondent from Toronto, Ontario to Mexico City, Mexico, departing on March 14, 2020, and returning on March 29, 2020.
[2] The applicants claim that after they arrived in Mexico City, media reports...
51-C-A-2023 | Decision | 2023-04-26