Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 151-160 of 19276 decisions.
SUMMARY
[1] On September 11, 2020, WestJet filed with the Canadian Transportation Agency (Agency) an appeal of the increase, effective September 1, 2020, in NAV CANADA’s customer service charge rates (revised charges). The appeal is pursuant to subsection 42(1) of the...
4-A-2021 | Decision | 2021-01-12
SUMMARY
[1] Air Canada submitted an application to the Agency pursuant to section 32 of the CTA requesting that the Agency review the Decision regarding the carrier’s refusal to transport John Liland’s portable oxygen concentrator (POC). Air Canada requests that the Decision be reviewed on the...
3-AT-A-2021 | Decision | 2021-01-06
SUMMARY
[1] Oluwatosin Sanni filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport him from London, United Kingdom (UK), returning to Canada.
[2] Mr. Sanni seeks an explanation and apology from Air Canada and compensation in...
1-C-A-2021 | Decision | 2021-01-05
SUMMARY
[1] Krzysztof Medrzecki filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to compensate him for his lost baggage.
[2] He seeks compensation in the amount of CAD 3,612.79 for the value of the contents of his lost baggage...
2-C-A-2021 | Decision | 2021-01-05
SUMMARY
[1] Mr. Munyaka filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning a reservation change.
[2] Mr. Munyaka seeks a refund in the amount of a CAD 196 for the difference in fare he paid for a reservation change, interest on the period...
113-C-A-2020 | Decision | 2020-12-24
SUMMARY
[1] Yousuf Omer filed an application with the Canadian Transportation Agency (Agency) against Air Canada, pursuant to subsection 172(1) of the CTA, with respect to Air Canada’s alleged failure to provide him assistance during a connection; and pursuant to subsection...
111-AT-C-A-2020 | Decision | 2020-12-21
SUMMARY
[1] Kevin Nicholls filed an application with the Canadian Transportation Agency (Agency) against Interjet concerning a watch that was missing from his piece of checked baggage.
[2] Mr. Nicholls seeks compensation in the amount of CAD 249, which represents the cost to replace...
112-C-A-2020 | Decision | 2020-12-21
SUMMARY
[1] Ms. Morry filed an application with the Canadian Transportation Agency (Agency) against Delta regarding her delayed piece of baggage and loss of baggage in Freetown, Sierra Leone, on December 26, 2019. She seeks compensation in the amount of EUR 1,130 for loss of...
110-C-A-2020 | Decision | 2020-12-10
An erratum was issued on December 6, 2021
SUMMARY
[1] Muhammad Islam filed an application with the Canadian Transportation Agency (Agency) against Oman Air regarding its refusal to transport him on his flight from Muscat, Oman, to London, United Kingdom, on March 6, 2019. Mr. Islam...
109-C-A-2020 | Decision | 2020-12-09
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning baggage fees that were collected at the time of travel.
[2] The applicants seek reimbursement in the amount of EUR 120 for the checked baggage fees they had to pay...
108-C-A-2020 | Decision | 2020-12-02