Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 251-260 of 19612 decisions.
[1] The applicants purchased non-refundable, round-trip economy class tickets from Delta for travel between Ottawa, Ontario, and Fort Lauderdale, United States, via Toronto, Ontario, departing on October 11, 2019, and returning on October 15, 2019, at a cost of CAD 507.23 per ticket. On the evening...
92-C-A-2022 | Decision | 2022-07-12
[1] Ms. Calmuschi purchased a ticket from Royal Air Maroc for a round-trip flight from Montréal, Quebec, to Marrakesh, Morocco, via Casablanca, Morocco.
[2] Ms. Calmuschi’s flight from Montréal to Casablanca on September 6, 2019, Flight AT207, was delayed due to technical aircraft...
91-C-A-2022 | Decision | 2022-07-11
SUMMARY
[1] Melaney Tinkess filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding Air Canada’s alleged refusal to carry her dog as a disability‑related accommodation for travel.
[2] Ms. Tinkess asks that Air Canada recognize her dog as a service animal...
90-AT-A-2022 | Decision | 2022-07-11
[1] Owen Lareau was originally scheduled to travel from Regina, Saskatchewan, to Ottawa, Ontario, via Toronto, Ontario, on July 18, 2021. His flight from Regina to Toronto was cancelled on the day of departure because of a crew shortage. WestJet rebooked Mr. Lareau to travel the following day. He...
89-C-A-2022 | Decision | 2022-07-08
SUMMARY
[1] Rachel Bromberg was scheduled to travel with Air Canada on Flight AC1853 from Toronto, Ontario, to Las Vegas, Nevada, on February 26, 2020. After boarding the aircraft, Ms. Bromberg asked to switch seats because she felt anxious. A flight attendant told Ms. Bromberg that she could...
88-AT-A-2022 | Decision | 2022-07-06
SUMMARY
[1] On October 8, 2021, the applicants filed an application with the Canadian Transportation Agency (Agency) for a private crossing at mileage 71.8 of CP’s Ignace Subdivision, in Oxdrift, District of Kenora, Ontario.
[2] CP submits that the application for a crossing...
87-R-2022 | Decision | 2022-07-05
[1] Thomas Kenny purchased a round-trip ticket to travel from Toronto, Ontario, to Dublin, Ireland, departing on February 27, 2020 at 8:45 p.m., and returning on March 16, 2020. Mr. Kenny’s outgoing flight was delayed and then cancelled; he was offered hotel accommodations and meal...
86-C-A-2022 | Decision | 2022-07-04
[1] The applicants purchased round-trip tickets to travel from Toronto, Ontario, to Newark, New Jersey, departing on December 13, 2019, and returning on December 16, 2019. Their return flight from Newark to Toronto on December 16, 2019, experienced a delay of 3 hours and 3 minutes due to previous...
85-C-A-2022 | Decision | 2022-06-22
[1] The applicants purchased tickets for a roundtrip flight from Montréal, Quebec, to Yaoundé, Cameroon, with the respondent. Their return flight was initially scheduled for October 2, 2019, but the applicants had the date of their return flight changed to October 9, 2019.
[2] On October...
84-C-A-2022 | Decision | 2022-06-21
[1] Janice Sutherland purchased a round-trip ticket to travel from Edmonton, Alberta, to Melbourne, Australia, via Vancouver, British Columbia, departing on March 2, 2020, and returning on April 1, 2020, for CAD 947.89. On March 20, 2020, Air Canada cancelled her return flight. Air Canada...
83-C-A-2022 | Decision | 2022-06-21