Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 281-290 of 19618 decisions.
[1] On April 2, 2020, Sean Klosterman purchased a round-trip ticket from AeroMexico for travel from Vancouver, British Columbia, to Buenos Aires, Argentina, via Mexico City, Mexico, departing on November 26, 2020, and returning on December 5, 2020.
[2] On October ...
68-C-A-2022 | Decision | 2022-05-11
[1] The applicant purchased a round-trip ticket to travel from Montréal, Quebec, to Tunis, Tunisia, departing on July 17, 2019, and returning on August 21, 2019. Upon arriving in Tunis on July 18, 2019, the applicant noticed that their piece of baggage was missing. The piece of baggage was never...
66-C-A-2022 | Decision | 2022-05-05
[1] The applicant purchased from a travel agency a one-way ticket with the respondent to travel from Toronto, Ontario, to Delhi, India, via Lisbon, Portugal, and Madrid, Spain. The applicant was refused transportation by the respondent in Toronto and had to purchase a new ticket with Etihad Airways...
67-C-A-2022 | Decision | 2022-05-05
[1] Jason Thomas purchased tickets from WestJet to travel from Edmonton, Alberta, to Puerto Vallarta, Mexico, via Calgary, Alberta, departing on December 10, 2020, and returning on December 16, 2020. According to Mr. Thomas, the flight from Puerto Vallarta to Calgary was delayed, causing WestJet to...
64-C-A-2022 | Decision | 2022-05-04
[1] Peter Ellement purchased a “Basic Economy” fare ticket from WestJet to travel from Calgary, Alberta to Toronto, Ontario, departing on October 4, 2020. WestJet refused to transport Mr. Ellement when he presented an expired driver’s licence as identification.
[2] Mr. Ellement seeks a refund of...
65-C-A-2022 | Decision | 2022-05-04
[1] The applicants purchased round-trip tickets with the respondent to travel from Toronto, Ontario, to Punta Cana, Dominican Republic, departing on February 15, 2020, and returning on February 22, 2020. Upon checking in for their return flight, Johannes Joubert, a South African citizen, was...
62-C-A-2022 | Decision | 2022-05-03
[1] On May 9, 2019, Karine Savranskaia purchased an interline ticket for round-trip travel between Ottawa, Ontario, and Chisinau, Moldova. The outbound portion of her itinerary was as follows:
June 16, 2019 Ottawa to Toronto, Ontario Air Canada AC457
June 16, 2019 Toronto to Warsaw,...
61-C-A-2022 | Decision | 2022-05-03
[1] Ghalia Zarzour purchased a round-trip ticket to travel from Beirut, Lebanon, to Montréal, Quebec, via Amman, Jordan. The return portion of Ms. Zarzour’s itinerary, scheduled for April 6, 2020, was cancelled by Royal Jordanian.
[2] Ms. Zarzour seeks a refund of the unused portion of her ticket...
63-C-A-2022 | Decision | 2022-05-03
SUMMARY
[1] Under the Act, the Minister of Public Safety and Emergency Preparedness (Minister) may issue a coasting trade licence authorizing a foreign ship or a non-duty paid ship to conduct a commercial activity in Canadian waters for a maximum period of 12 months. Before the licence can be...
60-W-2022 | Decision | 2022-05-02
[1] Ramon Arturo Gomez Quevedo purchased round-trip tickets for the applicants from Expedia on March 1, 2020, to travel from Bogota, Colombia, to Toronto, Ontario, departing on June 21, 2020, and returning on August 23, 2020.
[2] The respondent cancelled the flights on May 21, 2020, due to the...
59-C-A-2022 | Decision | 2022-04-28