Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
- 2023 97 Apply 2023 filter
- 2022 121 Apply 2022 filter
- 2021 120 Apply 2021 filter
- 2020 96 Apply 2020 filter
- 2019 77 Apply 2019 filter
- 2018 60 Apply 2018 filter
- 2017 104 Apply 2017 filter
- 2016 283 Apply 2016 filter
- 2015 309 Apply 2015 filter
- 2014 331 Apply 2014 filter
- 2013 339 Apply 2013 filter
- 2012 394 Apply 2012 filter
- 2011 339 Apply 2011 filter
- 2010 415 Apply 2010 filter
- 2009 411 Apply 2009 filter
- 2008 450 Apply 2008 filter
- 2007 472 Apply 2007 filter
- 2006 581 Apply 2006 filter
- 2005 560 Apply 2005 filter
- 2004 550 Apply 2004 filter
- 2003 561 Apply 2003 filter
- 2002 601 Apply 2002 filter
- 2001 525 Apply 2001 filter
- 2000 560 Apply 2000 filter
- 1999 518 Apply 1999 filter
- 1998 535 Apply 1998 filter
- 1997 575 Apply 1997 filter
- 1996 554 Apply 1996 filter
- 1995 841 Apply 1995 filter
- 1994 816 Apply 1994 filter
- 1993 840 Apply 1993 filter
- 1992 766 Apply 1992 filter
- 1991 602 Apply 1991 filter
- 1990 610 Apply 1990 filter
- 1989 616 Apply 1989 filter
- 1988 482 Apply 1988 filter
Showing 131-140 of 16111 decisions.
Mr. Anand claims that two pieces of baggage were damaged on a flight that he and his wife, Kulwant Kaur Anand, took from Indore, India, to Toronto, Ontario, departing on December 4, 2020. Air Canada submits that the baggage was checked under Mrs. Anand’s name. Mr. Anand acknowledges that the...
119-C-A-2022 | Decision | 2022-09-29
[1] Taylor Hache purchased a round-trip ticket for travel with WestJet from Terrace, British Columbia, to Vancouver, British Columbia, departing on November 26, 2020, and returning on November 29, 2020. However, on November 23, 2020, Mr. Hache was notified that the outbound flight was...
116-C-A-2022 | Decision | 2022-09-23
[1] The applicants were scheduled to take a return flight from Miami, Florida, to Montréal, Quebec, on February 8, 2020, at 1:00 pm However, their flight was delayed by over 15 hours and they arrived in Montréal at 8:02 am on February 9, 2020.
[2] The applicants state...
115-C-A-2022 | Decision | 2022-09-22
[1] Hamad Alenezy purchased a ticket to travel from Vancouver, British Columbia, to Jeddah, Saudi Arabia, via Istanbul, Turkey, on September 21, 2021. However, upon arrival in Istanbul, Turkish Airlines refused to transport him to Jeddah because of Saudi Arabia’s COVID-19 restrictions. Mr. Alenezy...
113-C-A-2022 | Decision | 2022-09-12
[1] The applicants purchased one-way tickets to travel from Winnipeg, Manitoba, to Toronto, Ontario, with Air Canada on October 22, 2020. The applicants’ flight was cancelled and they were rebooked on an alternate flight departing later the same day.
[2] The applicants seek compensation of CAD...
112-C-A-2022 | Decision | 2022-09-09
[1] The applicants were scheduled to travel from Fort St. John, British Columbia, to Halifax, Nova Scotia, via Vancouver, British Columbia, and Ottawa, Ontario, on August 28, 2021, departing at 5:30 am and arriving in Halifax at 8:18 pm. However, on August 27, 2021, the respondent notified the...
107-C-A-2022 | Decision | 2022-08-25
[1] Raoudha Ghammouri travelled with Tunisair on flight TU202 from Tunis, Tunisia, to Montréal, Quebec, on July 3, 2019. Upon arrival at the Montréal airport, Ms. Ghammouri discovered that a bag containing documents that was in one of her checked bags, and a child’s stroller, were missing. The bag...
109-C-A-2022 | Decision | 2022-08-25
[1] James Stocks held a ticket for travel with Swoop from Abbotsford, British Columbia, to Toronto, Ontario, on June 21, 2021. At the boarding gate, he presented a driver’s license and health card, both issued by the Province of Ontario, but Swoop did not accept the identification and refused him...
108-C-A-2022 | Decision | 2022-08-25
[1] The applicants purchased round-trip tickets for a flight with the respondent from Montréal, Quebec, to Los Angeles, USA, via Toronto, Ontario, scheduled to depart on February 28, 2020. Their flight from Montréal to Toronto, Flight WS3513, was cancelled and the respondent was unable to rebook...
106-C-A-2022 | Decision | 2022-08-24
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Alitalia, claiming that Mr. Comlekcier did not receive the disability-related accommodations he requested on any of the flights on their round-trip itinerary between Toronto, Ontario, and Antalya,...
105-C-A-2022 | Decision | 2022-08-24