Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 191-200 of 16172 decisions.
[1] The applicant bought a code-share ticket from Lufthansa through a travel agency for a return flight from Montréal, Quebec, to Bujumbura, Burundi, via Frankfurt, Germany, and Addis Ababa, Ethiopia, departing on July 13, 2019, and returning on August 8, 2019.
[2] On July 13, 2019, at...
100-C-A-2022 | Decision | 2022-08-15
[1] The applicants purchased round-trip tickets to travel from Vancouver, British Columbia, to San Salvador, El Salvador, via Mexico City, Mexico. Melida and Jose Oviedo were scheduled to depart on May 13, 2020, and Aida Mendoza on May 17, 2020, and to return on May 26, 2020, and May 27,...
99-C-A-2022 | Decision | 2022-08-04
[1] The applicants purchased round-trip tickets from the respondent for travel from Calgary, Alberta, to Honolulu, Hawaii, via Vancouver, British Columbia, departing February 26, 2020, and returning March 7, 2020. While on their return flight to Vancouver, their 10:00 a.m. connecting flight to...
97-C-A-2022 | Decision | 2022-07-25
[1] Fernando Maldonado Daza was originally scheduled to travel on August 2, 2021, from Saskatoon, Saskatchewan to Bogotá, Colombia, via Toronto, Ontario, departing from Saskatoon at 7:30 a.m. and arriving in Toronto at 12:34 p.m., then departing from Toronto at 3:00 p.m. and arriving in Bogotá at 8...
96-C-A-2022 | Decision | 2022-07-25
SUMMARY
[1] Marcia Yale filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the lack of a One Person, One Fare (1P1F) policy for international flights to provide an extra seat free of charge to provide additional floor space for her service dog, and...
95-AT-A-2022 | Decision | 2022-07-21
[1] The applicant purchased a round-trip ticket to travel from Vancouver, British Columbia, to Delhi, India, via Paris, France, and Mumbai, India, on the outbound portion of their itinerary. The applicant was refused transportation while in transit in Paris on February 10, 2020. The applicant...
94-C-A-2022 | Decision | 2022-07-20
[1] The applicants purchased round-trip tickets from FareBoom, an online travel agency, to travel with the respondent from Edmonton, Alberta, to Phoenix, Arizona, departing on March 26, 2020, and returning on April 4, 2020.
[2] On March 19, 2020, the applicants cancelled their reservation...
93-C-A-2022 | Decision | 2022-07-19
[1] The applicants purchased non-refundable, round-trip economy class tickets from Delta for travel between Ottawa, Ontario, and Fort Lauderdale, United States, via Toronto, Ontario, departing on October 11, 2019, and returning on October 15, 2019, at a cost of CAD 507.23 per ticket. On the...
92-C-A-2022 | Decision | 2022-07-12
[1] The applicants purchased non-refundable, round-trip economy class tickets from Delta for travel between Ottawa, Ontario, and Fort Lauderdale, United States, via Toronto, Ontario, departing on October 11, 2019, and returning on October 15, 2019, at a cost of CAD 507.23 per ticket. On the evening...
92-C-A-2022 | Decision | 2022-07-12
[1] Ms. Calmuschi purchased a ticket from Royal Air Maroc for a round-trip flight from Montréal, Quebec, to Marrakesh, Morocco, via Casablanca, Morocco.
[2] Ms. Calmuschi’s flight from Montréal to Casablanca on September 6, 2019, Flight AT207, was delayed due to technical aircraft...
91-C-A-2022 | Decision | 2022-07-11