Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 1-6 of 6 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Transat pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), concerning the carrier’s alleged failure to provide both general assistance...
24-AT-A-2019 | Decision | 2019-04-29
SUMMARY
[1] Mr. Alexander filed an application with the Canadian Transportation Agency (Agency) against Air Canada because he was delayed in Mumbai, India, for approximately 30 hours. The Agency added Air India as a respondent to the proceeding because the original delay that caused Mr. ...
25-C-A-2019 | Decision | 2019-04-29
SUMMARY
[1] On October 5, 2018, the applicant filed an application with the Canadian Transportation Agency (Agency) concerning Air Canada’s refusal to transport him from Montréal, Quebec, to Riga, Latvia, via Frankfurt, Germany, on April 24, 2018.
[2] The applicant confirmed to the Agency that he...
23-C-A-2019 | Decision | 2019-04-16
SUMMARY
[1] Yi Wang, on behalf of the applicants, filed an application with the Canadian Transportation Agency (Agency) concerning Air Canada’s refusal to transport them due to improper travel documentation for Rong Li and R.W. from Edmonton, Alberta, to Guangzhou, China, via Vancouver, British...
22-C-A-2019 | Decision | 2019-04-10
SUMMARY
[1] Abdul Khan filed an application with the Canadian Transportation Agency (Agency) against Air Canada, regarding a flight delay and subsequent itinerary change that occurred on the applicant’s trip from Saskatoon, Saskatchewan, to Islamabad, Pakistan.
[2] The Agency will address the...
21-C-A-2019 | Decision | 2019-04-09
SUMMARY
[1] Bassam Tashvighi filed an application with the Canadian Transportation Agency (Agency) against Delta concerning the delayed delivery of baggage and loss of items from the baggage when he and his wife travelled from Toronto, Ontario, to Cape Town, South Africa, via Paris, France.
[2] Mr...
19-C-A-2019 | Decision | 2019-04-02