Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 61-70 of 135 decisions.
[1] The applicants purchased round-trip tickets to travel from Toronto, Ontario, to Newark, New Jersey, departing on December 13, 2019, and returning on December 16, 2019. Their return flight from Newark to Toronto on December 16, 2019, experienced a delay of 3 hours and 3 minutes due to previous...
85-C-A-2022 | Decision | 2022-06-22
[1] The applicants purchased tickets for a roundtrip flight from Montréal, Quebec, to Yaoundé, Cameroon, with the respondent. Their return flight was initially scheduled for October 2, 2019, but the applicants had the date of their return flight changed to October 9, 2019.
[2] On October...
84-C-A-2022 | Decision | 2022-06-21
[1] Janice Sutherland purchased a round-trip ticket to travel from Edmonton, Alberta, to Melbourne, Australia, via Vancouver, British Columbia, departing on March 2, 2020, and returning on April 1, 2020, for CAD 947.89. On March 20, 2020, Air Canada cancelled her return flight. Air Canada...
83-C-A-2022 | Decision | 2022-06-21
[1] Urooj Zaidi purchased round-trip tickets for herself and her minor child from PIA for travel between Toronto, Ontario, and Lahore, Pakistan, departing on October 4, 2019, and returning on December 27, 2019, at a cost of CAD 1,476.31. They used the outbound portion of these tickets, and later...
82-C-A-2022 | Decision | 2022-06-14
[1] Claire Alston purchased a round-trip ticket to travel from Toronto, Ontario, to Penticton, British Columbia, via Calgary, Alberta. On October 13, 2020, Ms. Alston was notified that her return flight from Calgary to Toronto had been changed due to adjustments to WestJet’s flight schedule....
81-C-A-2022 | Decision | 2022-06-14
[1] Claire Alston was originally scheduled to travel on April 6, 2020, from Toronto, Ontario to Calgary, Alberta, on WestJet Flight 699, departing at 6:00 p.m. and arriving at 8:10 p.m. Two days prior to her departure, WestJet advised her that there was a change in her itinerary and that she...
79-C-A-2022 | Decision | 2022-06-08
[1] Benjamin Wirth purchased a round-trip ticket from LOT for travel between Toronto, Ontario, and Budapest, Hungary, via Warsaw, Poland, departing on October 2, 2020, and returning on November 8, 2020. On October 1, 2020, he was notified that the outbound portion of his itinerary had been...
78-C-A-2022 | Decision | 2022-06-06
[1] The applicants were originally scheduled to travel on August 23, 2021, from Calgary, Alberta, to Vancouver, British Columbia, on Flair Airline’s Flight 401, departing at 9:10 a.m. Mountain Standard Time (MST) and arriving in Vancouver at 9:35 a.m. Pacific Standard Time (PST). On the...
77-C-A-2022 | Decision | 2022-06-02
[1] Artis Tiltins purchased a round-trip ticket from a travel agent for travel with China Eastern Airlines from Toronto, Ontario, to Bangkok, Thailand, via Shanghai, China, departing on January 31, 2020, and returning on February 29, 2020, at a cost of CAD 919.83.
[2] On the day of his scheduled...
75-C-A-2022 | Decision | 2022-05-27
[1] The applicants purchased round-trip tickets for travel from Montréal, Quebec to Rostov, Russia, departing on March 13, 2020 and returning on March 28, 2020. The return portion of their itinerary included the following flights:
Rostov to Moscow, Russia, on KLM Flight 3283, operated by...
73-C-A-2022 | Decision | 2022-05-18