Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 11-20 of 30 decisions.
October 1, 2002
IN THE MATTER OF a complaint filed by Howard Kirshenbaum respecting the limit of liability applicable to Air Canada for the domestic carriage of checked baggage, and the availability of tariffs.
File No. M4370/A74/00-709
COMPLAINT
On November 1, 2000, Howard Kirshenbaum filed...
540-C-A-2002 | Decision | 2002-10-01
September 23, 2002
IN THE MATTER of a complaint filed by Andrew and Penelope Spooner against Air Canada concerning its penalty provisions on airfares between Canada and Switzerland and concerning the alleged non-disclosure of airfare tariff terms and conditions of carriage, on request.
File No....
533-C-A-2002 | Decision | 2002-09-23
September 4, 2002
IN THE MATTER OF a complaint filed by Peter Kouba with respect to the refusal by Air Canada to accept him as a passenger on Air Canada or Air Canada Regional Inc.'s flights.
File No. M4370/A74-02-331
COMPLAINT
On March 4, 2002, Peter Kouba filed with the Air Travel Complaints...
498-C-A-2002 | Decision | 2002-09-04
August 30, 2002
IN THE MATTER OF a complaint filed by P.A.J. Burke-Smith against Air Canada concerning fares applicable to domestic travel for compassionate reasons
File No. M4370/A74/02-332
COMPLAINT
On March 4, 2002, P.A.J. Burke-Smith filed with the Air Travel Complaints Commissioner the...
489-C-A-2002 | Decision | 2002-08-30
August 26, 2002
IN THE MATTER OF a complaint by John Buda concerning the $1,049 fare offered by Air Canada on September 25, 2000 for one-way travel from Toronto to Calgary, on November 13, 2000.
File No. M4370/A74/00-605
COMPLAINT
On September 27, 2000, John Buda filed with the Canadian...
477-P-A-2002 | Decision | 2002-08-26
July 18, 2002
IN THE MATTER OF a complaint filed by Jan McCarthy against Skyservice Airlines Inc. carrying on business as Skyservice and Roots Air with respect to its limitation of liability for loss of checked baggage on an international charter flight.
File No. M4110/R177-35
BACKGROUND
On June...
391-C-A-2002 | Decision | 2002-07-18
July 17, 2002
IN THE MATTER OF a complaint by Gail Henry concerning the $620.60 fare offered by Air Canada on March 8, 2001 for round-trip travel between Sandspit and Vancouver, British Columbia.
File No. M4370/A74/01-422
COMPLAINT
On March 8, 2001, Gail Henry filed with the Canadian...
387-P-A-2002 | Decision | 2002-07-17
July 16, 2002
IN THE MATTER of a complaint filed by Stephen Courtney with respect to the refusal by Air Canada to accept him as a passenger with Air Canada or its connector flights on March 15 and 21, 2001.
File No. M4370/A74/01-713
COMPLAINT
On April 24, 2001, Stephen Courtney filed with the...
385-C-A-2002 | Decision | 2002-07-15
June 11, 2002
IN THE MATTER of a complaint filed by Jan McCarthy against Skyservice Airlines Inc. carrying on business as Skyservice and Roots Air concerning its limitation of liability for loss of checked baggage applicable to carriage between Toronto, Ontario, Canada, and Cancun, Mexico.
File No...
324-C-A-2002 | Decision | 2002-06-11
May 27, 2002
IN THE MATTER of a complaint filed by Fabrizio Soda, on behalf of his parents, Stefano and Piermaria Soda, with respect to Skyservice Airlines Inc. carrying on business as Skyservice and/or Roots Air's refusal to carry Stefano Soda onboard a flight on August 14, 2001.
File No. M4370/...
289-C-A-2002 | Decision | 2002-05-27