Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-10 of 19 decisions.
November 3, 2008
IN THE MATTER OF a complaint filed by Public Interest Advocacy Centre against Air Canada.
File No. M4120-3/08-03881
INTRODUCTION AND ISSUE
[1] The Public Interest Advocacy Centre (PIAC) filed a complaint with the Canadian Transportation Agency (Agency) alleging that Air Canada's "...
565-C-A-2008 | Decision | 2008-11-03
October 8, 2008
IN THE MATTER OF a complaint filed by Bernard Bloom against Air Canada.
File No. M4120-3/08-04384
INTRODUCTION AND ISSUE
[1] Bernard Bloom filed a complaint with the Canadian Transportation Agency (the Agency) alleging that Air Canada failed to arrange transportation for him on...
506-C-A-2008 | Decision | 2008-10-08
October 6, 2008
COMPLAINT filed by Scott Gareau against Air Canada.
File No. M4120-3/08-03466
INTRODUCTION AND ISSUES
[1] Scott Gareau filed a complaint with the Canadian Transportation Agency (the Agency) concerning Air Canada's denial of boarding to him and his fiancée, on Flight No. AC934 on...
502-C-A-2008 | Decision | 2008-10-06
August 29, 2008
IN THE MATTER OF a complaint filed by Liviu Dogaru against Lufthansa German Airlines.
File No. M4120-3/08-00368
INTRODUCTION AND ISSUES
[1] Liviu Dogaru filed a complaint with the Canadian Transportation Agency (Agency) alleging that Lufthansa German Airlines (Lufthansa)...
445-C-A-2008 | Decision | 2008-08-29
August 21, 2008
IN THE MATTER OF a complaint filed by Graham Lewis against Air Canada.
File No. M4120-3/07-08246
INTRODUCTION AND ISSUE
[1] Graham Lewis filed a complaint with the Canadian Transportation Agency (the Agency) alleging that Air Canada's refusal to transport pets in the cabin of the...
437-C-A-2008 | Decision | 2008-08-21
July 23, 2008
IN THE MATTER OF a complaint filed by K against Air Canada.
File No. M4120-3/07-07098
INTRODUCTION AND ISSUE
[1] On June 27, 2007, Air Canada banned K from travel on all future flights, including Flight No. AC002 from Tokyo, Japan to Toronto, Ontario, Canada on June 30, 2007. The...
383-C-A-2008 | Decision | 2008-07-23
July 15, 2008
IN THE MATTER OF a complaint filed by Hélène Thivierge and Jean-Denis Lambert against Air Canada.
File No. M4120-3/08-01680
INTRODUCTION AND ISSUE
[1] Hélène Thivierge and Jean-Denis Lambert (the complainants) filed a complaint with the Canadian Transportation Agency (the Agency)...
369-C-A-2008 | Decision | 2008-07-15
June 30, 2008
IN THE MATTER OF a complaint filed by Cécile Bernier against Air Transat A.T. Inc. carrying on business as Air Transat.
File No. M4120-3/07-08691
INTRODUCTION AND ISSUE
[1] Cécile Bernier filed a complaint with the Canadian Transportation Agency (the Agency), concerning the...
348-C-A-2008 | Decision | 2008-06-30
June 26, 2008
IN THE MATTER OF a complaint filed by Jatin Bhatt against Aeroflot - Russian Airlines.
File No. M4120-3/07-08951
ISSUE AND FINDINGS
[1] Jatin Bhatt filed a complaint with the Canadian Transportation Agency (the Agency) respecting Aeroflot - Russian Airlines' (Aeroflot) failure to...
341-C-A-2008 | Decision | 2008-06-26
June 5, 2008
IN THE MATTER OF a complaint filed by Ayopo Odunuga against Lufthansa German Airlines.
File No. M4120-3/07-07061
INTRODUCTION AND ISSUES
[1] Ayopo Odunuga filed a complaint with the Canadian Transportation Agency (Agency) respecting Lufthansa German Airlines' (Lufthansa) refusal to...
305-C-A-2008 | Decision | 2008-06-05