Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 1-10 of 22 decisions.
INTRODUCTION
[1] Dr. Rima Azar filed a complaint regarding several provisions of Air Canada’s International Passenger Rules and Fares Tariff No. AC-2, NTA(A) No. 458 (Tariff) relating to Air Canada’s denied boarding compensation policy and its check-in time limits for travel from Canada to the...
442-C-A-2013 | Decision | 2013-11-27
INTRODUCTION
[1] Raymond Paul Nawrot,Kristina Marie Nawrot and Karolyne Theresa Nawrot(Nawrots) filed a complaint with the Canadian Transportation Agency (Agency) against Sunwing Airlines Inc. (Sunwing) concerning alleged denied boarding on August 11, 2012 for Sunwing’s Flight No. ...
432-C-A-2013 | Decision | 2013-11-15
INTRODUCTION
[1] Marilyn Gibbins filed a complaint with the Canadian Transportation Agency (Agency) against Société Air France carrying on business as Air France (Air France) concerning the loss of her baggage while traveling between Canada and Europe.
ISSUES
Did Air France fail to apply the...
426-C-A-2013 | Decision | 2013-11-07
INTRODUCTION
[1] In Decision No. 239-C-A-2013 (Show Cause Decision), the Canadian Transportation Agency (Agency), among other matters, made a preliminary finding with respect to the reasonableness of Rule 5(F) of the International Passenger Rules and Fares Tariff, NTA(A) No. 496 (Tariff) of...
416-C-A-2013 | Decision | 2013-10-30
APPLICATION
[1] Swiss International Air Lines Ltd. also carrying on business as Swiss (Swiss), pursuant to section 32 of the Canada Transportation Act (CTA), requested the Canadian Transportation Agency (Agency) to review, rescind or vary Decision No. 239-C-A-2013 (Decision), or...
417-C-A-2013 | Decision | 2013-10-30
INTRODUCTION
[1] John Glencross filed a complaint with the Canadian Transportation Agency (Agency) on June 7, 2013, against Air Canada for its refusal to transport him due to alleged unruly behaviour, and failure to compensate him for the loss of his carry-on items.
[2] On May 17, 2013,...
404-C-A-2013 | Decision | 2013-10-22
INTRODUCTION
[1] Gábor Lukács filed a complaint with the Canadian Transportation Agency (Agency) alleging that certain provisions appearing in Rule 16, Responsibility for Schedules and Operations, i.e., Rules 16(c), (e) and (g) (Existing Tariff Rules) of the Tariff Containing Rules Applicable...
344-C-A-2013 | Decision | 2013-08-29
INTRODUCTION
[1] On April 24, 2013, Gábor Lukács filed a complaint with the Canadian Transportation Agency (Agency) alleging that certain provisions appearing in Rule 5.2, Responsibility for Schedules and Operations, of Air Transat’s international tariff are:
inconsistent with the Convention...
327-C-A-2013 | Decision | 2013-08-22
INTRODUCTION
[1] On April 22, 2013, Gábor Lukács filed a complaint with the Canadian Transportation Agency (Agency) alleging that Rules 3.4, 15, 18(c), 18(e), and 18(f) of Sunwing Airlines Inc.’s (Sunwing) International Tariff (Tariff) are unclear, contrary to paragraph 122(c) and unreasonable...
313-C-A-2013 | Decision | 2013-08-15
INTRODUCTION
[1] On February 24, 2013, Gábor Lukács filed a complaint with the Canadian Transportation Agency (Agency) against United Air Lines, Inc. (United). Mr. Lukács submits that he was motivated by media reports about a passenger being removed from a United flight for taking photographs on...
311-C-A-2013 | Decision | 2013-08-14