Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 41-46 of 46 decisions.
[1] Peter Ellement purchased a “Basic Economy” fare ticket from WestJet to travel from Calgary, Alberta to Toronto, Ontario, departing on October 4, 2020. WestJet refused to transport Mr. Ellement when he presented an expired driver’s licence as identification.
[2] Mr. Ellement seeks a refund of...
65-C-A-2022 | Decision | 2022-05-04
[1] The applicants purchased round-trip tickets with the respondent to travel from Toronto, Ontario, to Punta Cana, Dominican Republic, departing on February 15, 2020, and returning on February 22, 2020. Upon checking in for their return flight, Johannes Joubert, a South African citizen, was...
62-C-A-2022 | Decision | 2022-05-03
[1] On May 9, 2019, Karine Savranskaia purchased an interline ticket for round-trip travel between Ottawa, Ontario, and Chisinau, Moldova. The outbound portion of her itinerary was as follows:
June 16, 2019 Ottawa to Toronto, Ontario Air Canada AC457
June 16, 2019 Toronto to Warsaw,...
61-C-A-2022 | Decision | 2022-05-03
[1] Ghalia Zarzour purchased a round-trip ticket to travel from Beirut, Lebanon, to Montréal, Quebec, via Amman, Jordan. The return portion of Ms. Zarzour’s itinerary, scheduled for April 6, 2020, was cancelled by Royal Jordanian.
[2] Ms. Zarzour seeks a refund of the unused portion of her ticket...
63-C-A-2022 | Decision | 2022-05-03
EW Discover, on behalf of itself and Finnair, has applied to the Canadian Transportation Agency (Agency) for an approval to permit EW Discover to provide its scheduled international services between Canada and the European Community and its Member States using aircraft with flight crew provided by...
A-2022-51 | Determination | 2022-05-02
Air Transat has applied to the Canadian Transportation Agency (Agency) for extra-bilateral authority to permit it to operate five additional flights per week from Canada to Colombia while operating its scheduled international service between Canada and Colombia for the duration of the IATA Winter...
A-2022-52 | Determination | 2022-05-02