Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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The Licensee is licensed to operate a non-scheduled international service in accordance with the Air Transport Agreement between the Government of Canada and the Government of the United States of America signed on March 12, 2007.
The Licensee has ceased to meet the requirement to have the...
2020-A-17 | Order | 2020-02-04
The Licensee is licensed to operate a non-scheduled international service in accordance with the Air Transport Agreement between the Government of Canada and the Government of the United States of America signed on March 12, 2007.
The Licensee has ceased to meet the requirement to have the...
2020-A-18 | Order | 2020-02-04
The applicant has applied to the Canadian Transportation Agency (Agency) for a licence to operate a domestic service, small aircraft.
The Agency is satisfied that the applicant meets all the applicable requirements of section 61 of the CTA.
Accordingly, the Agency issues the licence.
A-2020-17 | Determination | 2020-02-04
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Flair concerning the carry-on baggage fees that the carrier charged at the gate.
[2] The applicants dispute the CAD 336 that they were charged for their four pieces of carry‑on baggage. The...
15-C-A-2020 | Decision | 2020-02-03
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the CTA against WestJet regarding the availability of closed captioning content on its WestJet Connect In-flight Entertainment System (WestJet Connect IFE).
[2] The...
16-AT-A-2020 | Decision | 2020-02-03
The applicant has applied to the Canadian Transportation Agency (Agency) for a licence to operate a non scheduled international service in accordance with Annex III of the Air Transport Agreement between the Government of Canada and the Government of the United States of America signed on March 12...
A-2020-16 | Determination | 2020-01-31
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that the carrier acted negligently and prevented them from recovering their stolen travel wallet.
[2] The applicants state that they suffered stress and losses as a result....
14-C-A-2020 | Decision | 2020-01-31
The Licensee is licensed to operate a scheduled international service in accordance with the Agreement between the Government of Canada and the Government of Ukraine on Air Transport, signed on January 28, 1999.
Pursuant to subsection 84(2) of the CTA, the Licensee must appoint an agent who has a...
2020-A-16 | Order | 2020-01-29
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Swoop regarding travel delays that they experienced as a result of flight cancellations. Although the applicants travelled together as a group of eight, they booked their travel in three...
12-C-A-2020 | Decision | 2020-01-28
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Transat, pursuant to subsection 172(1) of the CTA, concerning the carrier’s failure to meet his alleged disability-related needs by serving him a meal with sugar in it. The applicant...
13-AT-A-2020 | Decision | 2020-01-28