Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 371-380 of 19603 decisions.
SUMMARY
[1] Samia Benaziez filed an application with the Canadian Transportation Agency (Agency) against Lufthansa regarding its decision not to transport her from Frankfurt, Germany, to Algiers, Algeria, on January 1, 2018.
[2] Ms. Benaziez seeks compensation in the amount of CAD 14,000 for,...
112-C-A-2021 | Decision | 2021-10-22
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding their lost piece of baggage on their travel from Nairobi, Kenya, to Toronto, Ontario, on June 22, 2019.
[2] The applicants seek between CAD 2,500 and CAD...
111-C-A-2021 | Decision | 2021-10-20
SUMMARY
[1] Rosalie Finlay was scheduled for a round-trip travel with Sunwing Airlines Inc. (Sunwing) to Varadero, Cuba, in May 2015. She alleged that during her return flight her wheelchair was damaged. She filed an application with the Agency alleging that she faced undue obstacles to her...
110-AT-A-2021 | Decision | 2021-10-15
SUMMARY
[1] Arthur Haliburton filed an application with the Canadian Transportation Agency (Agency) against Air Canada, seeking a full refund for the cost of a ticket for a flight he did not take.
[2] Mr. Haliburton seeks an amount of CAD 300, representing the balance of the refund that he...
109-C-A-2021 | Decision | 2021-10-14
SUMMARY
[1] In Decision No. 34-C-A-2021 (Initial Decision), issued April 30, 2021, the Canadian Transportation Agency (Agency) found that KLM failed to refund Ms. Kaur for the unused portion of her ticket in accordance with the terms and conditions set out in Delta’s...
108-C-A-2021 | Decision | 2021-10-13
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, seeking compensation for expenses incurred as a result of a refusal to transport.
[2] The applicants seek compensation in the amount of CAD 2,645.25 for the cost of...
107-C-A-2021 | Decision | 2021-10-12
SUMMARY
[1] Kyle MacLean filed an application with the Canadian Transportation Agency (Agency) against Air Canada and Air Transat concerning the difficulties that he experienced when he attempted to travel from Toronto, Ontario, to Santa Clara, Cuba, via Montréal, Quebec, on December 19, 2019.
[2]...
106-C-A-2021 | Decision | 2021-10-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding its refusal to transport Ms. Mocanu on her flight from Warsaw, Poland, to Bucharest, Romania, on May 6, 2019.
[2] The applicants seek compensation for the new...
105-C-A-2021 | Decision | 2021-10-07
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent alleging that he was not informed of a flight cancellation.
[2] The applicant seeks CAD 500 total (in cash or reward miles) for pain and suffering and reimbursement of...
104-C-A-2021 | Decision | 2021-10-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, seeking compensation regarding their delayed baggage.
[2] The applicants seek a replacement business class ticket, valid for two years, due to the inconvenience and embarrassment...
102-C-A-2021 | Decision | 2021-10-06