Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
- 2024 12 Apply 2024 filter
- 2023 167 Apply 2023 filter
- 2022 155 Apply 2022 filter
- 2021 147 Apply 2021 filter
- 2020 112 Apply 2020 filter
- 2019 92 Apply 2019 filter
- 2018 68 Apply 2018 filter
- 2017 112 Apply 2017 filter
- 2016 390 Apply 2016 filter
- 2015 408 Apply 2015 filter
- 2014 458 Apply 2014 filter
- 2013 475 Apply 2013 filter
- 2012 496 Apply 2012 filter
- 2011 452 Apply 2011 filter
- 2010 528 Apply 2010 filter
- 2009 531 Apply 2009 filter
- 2008 631 Apply 2008 filter
- 2007 655 Apply 2007 filter
- 2006 719 Apply 2006 filter
- 2005 756 Apply 2005 filter
- 2004 716 Apply 2004 filter
- 2003 725 Apply 2003 filter
- 2002 705 Apply 2002 filter
- 2001 685 Apply 2001 filter
- 2000 805 Apply 2000 filter
- 1999 730 Apply 1999 filter
- 1998 644 Apply 1998 filter
- 1997 717 Apply 1997 filter
- 1996 617 Apply 1996 filter
- 1995 874 Apply 1995 filter
- 1994 853 Apply 1994 filter
- 1993 887 Apply 1993 filter
- 1992 819 Apply 1992 filter
- 1991 643 Apply 1991 filter
- 1990 648 Apply 1990 filter
- 1989 655 Apply 1989 filter
- 1988 516 Apply 1988 filter
Showing 571-580 of 19603 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Sunwing regarding his baggage and clothing, which were damaged during his flight from Toronto, Ontario, to Holguin, Cuba, on May 28, 2019.
[2] The applicant seeks CAD 620 for the...
23-C-A-2020 | Decision | 2020-03-05
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) concerning delayed baggage upon his arrival in Montréal, Quebec, and the delay of Flight No. SN0255 from Ouagadougou, Burkina Faso, to Brussels, Belgium, on January 8, 2019. Following...
22-C-A-2020 | Decision | 2020-02-21
SUMMARY
[1] The applicant has filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a missed connection on a multi-city international itinerary marketed by Deutsche Lufthansa Aktiengesellschaft (Lufthansa German Airlines) [Lufthansa].
[2] The applicant...
19-C-A-2020 | Decision | 2020-02-19
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Swoop, regarding the cancellation of his flight from Abbotsford, British Columbia, to Hamilton, Ontario, that was scheduled to depart on February 16, 2019.
[2] The applicant seeks compensation in...
20-C-A-2020 | Decision | 2020-02-19
SUMMARY
[1] Air Canada filed a request pursuant to section 27 of the Canadian Transportation Agency Rules (Dispute Proceedings and Certain Rules Applicable to All Proceedings), SOR/2014-104 (Dispute Adjudication Rules) that the Canadian Transportation Agency (Agency) stay Decision No. 72-...
21-AT-A-2020 | Decision | 2020-02-19
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against China Airlines concerning missing car keys from his checked baggage.
[2] The applicant is seeking to recover CAD 364 for the expenses that he incurred for the emergency replacement of his...
18-C-A-2020 | Decision | 2020-02-13
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a schedule irregularity when their return flight from Sydney, Australia, to Vancouver, British Columbia, was delayed and they missed their connecting flight to Edmonton,...
17-C-A-2020 | Decision | 2020-02-11
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Flair concerning the carry-on baggage fees that the carrier charged at the gate.
[2] The applicants dispute the CAD 336 that they were charged for their four pieces of carry‑on baggage. The...
15-C-A-2020 | Decision | 2020-02-03
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the CTA against WestJet regarding the availability of closed captioning content on its WestJet Connect In-flight Entertainment System (WestJet Connect IFE).
[2] The...
16-AT-A-2020 | Decision | 2020-02-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that the carrier acted negligently and prevented them from recovering their stolen travel wallet.
[2] The applicants state that they suffered stress and losses as a result....
14-C-A-2020 | Decision | 2020-01-31