Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 671-680 of 19605 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport them from Grenada to Toronto, Ontario, on April 2, 2018. They are seeking compensation for their out-of-pocket expenses in the amount of...
17-C-A-2019 | Decision | 2019-03-27
SUMMARY
[1] Danailova, Todorov & Partners Law Firm (Firm) filed an application with the Canadian Transportation Agency (Agency) on behalf of Colm Heaney, Maureen Heaney and their two minor children (applicants) regarding Air Canada’s refusal to process their claim under Regulation (EC) No...
15-C-A-2019 | Decision | 2019-03-15
Zahid Hussain and Mamoona Farid and their minor children against Etihad Airways - consumer complaint
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Etihad alleging that it did not respect its offer to carry an extra piece of Ms. Farid’s baggage free of charge from Islamabad, Pakistan, to Toronto, Ontario, after Mr. Hussain agreed to give up...
14-C-A-2019 | Decision | 2019-03-04
SUMMARY
[1] In Decision No. 67-C-A-2018 (Decision) issued on December 21, 2018, the Canadian Transportation Agency (Agency) found that China Southern did not properly apply the terms and conditions set out in its International Rules and Fares Tariff, NTA(A) No. 532 (Tariff) and that the applicants...
13-C-A-2019 | Decision | 2019-02-26
SUMMARY
[1] MK filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning a tarmac delay in Calgary, Alberta, and its impacts on them. MK alleges that they were on board Air Canada Flight No. AC844 for six hours prior to being disembarked. They state that...
12-AT-C-A-2019 | Decision | 2019-02-20
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), alleging that Air Canada denied them assistance while they were travelling on Flight No. AC1937 from...
11-AT-A-2019 | Decision | 2019-02-19
SUMMARY
[1] Mr. Pieters filed an application with the Canadian Transportation Agency (Agency) against WestJet, in which he submits that he was racially and criminally profiled by WestJet while travelling from Port of Spain, Trinidad and Tobago, to Toronto, Ontario, on July 2, 2018.
[2] Mr. Pieters...
9-C-A-2019 | Decision | 2019-02-14
SUMMARY
[1] Ms. Pringle and Mr. Lepik filed an application with the Canadian Transportation Agency (Agency) against Orca Airways concerning a refund for three cancelled flights. The applicants are seeking a refund from Orca Airways in the amount of $327.00 for the total price of one ticket and the...
10-C-A-2019 | Decision | 2019-02-14
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) regarding the delay of and damage to their baggage. The delay and damage occurred while the baggage was being transported from Canada to Sri Lanka by Qatar Airways and American Airlines.
[2] The...
8-C-A-2019 | Decision | 2019-02-12
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against All Nippon concerning aircraft changes that occurred on portions of their routing, resulting in the applicants being provided with cradle seating as opposed to staggered flat bed seating. The...
7-C-A-2019 | Decision | 2019-02-08