Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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SUMMARY
[1] The applicants have filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the handling of their electric wheelchairs. In Decision No. LET-AT-A-70-2019, the Agency determined that Arlette Meunier had not encountered an obstacle to...
101-AT-A-2020 | Decision | 2020-11-10
The Licensee is licensed to operate a domestic service, small aircraft and a non-scheduled international service, small aircraft. The Licensee has requested the suspension of its licences.
As the Licensee does not hold a valid Canadian aviation document, the licences are suspended pursuant to...
A-2020-184 | Determination | 2020-11-09
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) concerning a delay that they incurred while going through security screening, resulting in them missing the boarding cut-off time for Flight No. WS121 on July 24, 2019 from Calgary, Alberta,...
100-C-A-2020 | Decision | 2020-11-09
The Licensee is licensed to operate a non-scheduled international service in accordance with the Air Transport Agreement between the Government of Canada and the Government of the United States of America signed on March 12, 2007.
The Licensee's certificate of insurance on the Canadian...
2020-A-S-29 | Order | 2020-11-06
BACKGROUND
On February 13, 2020, the Canadian Transportation Agency (Agency) joined 11 applications alleging that Air Canada and WestJet had not communicated the reasons for flight disruptions in a way consistent with the requirements of the Air Passenger Protection Regulations, SOR/2019-150...
LET-C-A-71-2020 | Letter Decision | 2020-11-05
BACKGROUND
[1] On December 15, 2019, the second and final set of provisions of the Air Passenger Protection Regulations, SOR/2019-150 (APPR) came into force. In the following two months, the Canadian Transportation Agency (Agency) received an unprecedented number of complaints from air...
LET-C-A-72-2020 | Letter Decision | 2020-11-05
On December 22, 2011, the Canadian Transportation Agency granted Air Canada the authorization, in Decision No. 442-A-2011, to operate its scheduled international service, large aircraft, through code sharing only, on licensed routes between Canada and Qatar in accordance with the Arrangement...
A-2020-183 | Determination | 2020-11-05
The Licensee is licensed to operate a non-scheduled international service in accordance with the Air Transport Agreement between the Government of Canada and the Government of the United States of America signed on March 12, 2007.
The Licensee's certificate of insurance on the Canadian...
2020-A-S-28 | Order | 2020-11-04
Order No. 2020-A-S-27 dated November 3, 2020 was issued in error. Therefore, the Order is null and void, nunc pro tunc.
2020-A-S-27 | Order | 2020-11-03
SUMMARY
[1] Christine Comtois filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that Air Canada did not provide her with the wheelchair assistance service she had requested and that the delay of Flight No. AC1602 from Montréal, Quebec, to Fort...
LET-AT-A-70-2020 | Letter Decision | 2020-11-02