Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 101-110 of 619 decisions.
SUMMARY
[1] Neil Mulligan filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the delayed arrival of his checked baggage and the damage to items within it while he was travelling from Dublin, Ireland, to Nanaimo, British Columbia, on January 14, 2019...
95-C-A-2020 | Decision | 2020-10-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a delay to their flight from Saskatoon, Saskatchewan, to Adelaide, Australia, via Vancouver, British Columbia, and Auckland, New Zealand.
[2] The applicants seek...
94-C-A-2020 | Decision | 2020-10-06
SUMMARY
[1] Eleanor Blackwell filed an application with the Canadian Transportation Agency (Agency) against K.D. Air Corporation, now Cascadia Air, seeking a refund for a cancelled flight in the amount of CAD 129.27, which is the amount paid for the ticket.
[2] The Agency will address the...
93-C-A-2020 | Decision | 2020-09-28
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the delayed delivery of their baggage while travelling from Toronto, Ontario, to Montego Bay, Jamaica, on August 2, 2018.
[2] In accordance with its policy...
92-C-A-2020 | Decision | 2020-09-23
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding the four-day delay that the applicant experienced after WestJet did not permit them to board their flight from Edmonton, Alberta, to Bordeaux, France, on March 3,...
91-C-A-2020 | Decision | 2020-09-21
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a flight schedule change from Québec, Quebec, to Paris, France, on June 25, 2019.
[2] The applicants are seeking CAD 1,547.90 in compensation for the expenses...
89-C-A-2020 | Decision | 2020-09-03
SUMMARY
[1] Elin Hughes filed an application with the Canadian Transportation Agency (Agency) against Aer Lingus and Flybe with respect to the delay in the delivery of her checked baggage.
[2] Flybe provided Ms. Hughes with a delayed luggage letter (Letter). Ms. Hughes claims that this Letter...
88-C-A-2020 | Decision | 2020-09-01
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a delay in their flight from Vancouver, British Columbia, to Calgary, Alberta, on April 27, 2019.
[2] The applicants seek compensation for the cost of their three...
86-C-A-2020 | Decision | 2020-08-31
SUMMARY
[1] The applicant purchased a round-trip ticket to travel from Montréal, Quebec, to Karachi, Pakistan, via Doha, Qatar. The applicant was refused transportation in Montréal on the grounds that their name was missing a space on the outbound ticket. The applicant had to purchase new tickets...
84-C-A-2020 | Decision | 2020-08-27
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet with respect to the cancellation of their reservations for a flight from Edmonton, Alberta, to Vancouver, British Columbia.
[2] The applicants purchased replacement tickets with Air...
83-C-A-2020 | Decision | 2020-08-20