Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Showing 11-20 of 32 decisions.
SUMMARY
[1] Oluwatosin Sanni filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport him from London, United Kingdom (UK), returning to Canada.
[2] Mr. Sanni seeks an explanation and apology from Air Canada and compensation in...
1-C-A-2021 | Decision | 2021-01-05
An erratum was issued on December 6, 2021
SUMMARY
[1] Muhammad Islam filed an application with the Canadian Transportation Agency (Agency) against Oman Air regarding its refusal to transport him on his flight from Muscat, Oman, to London, United Kingdom, on March 6, 2019. Mr. Islam...
109-C-A-2020 | Decision | 2020-12-09
SUMMARY
[1] The applicant purchased a round-trip ticket to travel from Montréal, Quebec, to Karachi, Pakistan, via Doha, Qatar. The applicant was refused transportation in Montréal on the grounds that their name was missing a space on the outbound ticket. The applicant had to purchase new tickets...
84-C-A-2020 | Decision | 2020-08-27
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport them on Flight No. WS1220 from Toronto, Ontario, to Fort Lauderdale, USA, on April 21, 2019.
[2] The applicants seek...
82-C-A-2020 | Decision | 2020-08-19
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport the applicant on Flight No. AC006 from Narita International Airport, in Tokyo, Japan, to Montréal, Quebec, on August 10, 2018,...
81-C-A-2020 | Decision | 2020-08-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport them and their pet dog from Toronto, Ontario, to Bogotá, Colombia, on September 24, 2017. Although the applicants had met the current...
51-C-A-2020 | Decision | 2020-07-03
SUMMARY
[1] John Liland and Jonathan Liland (applicants) filed an application with the Canadian Transportation Agency (Agency) against Air Canada pursuant to subsections 172(1) and 67(3) of the Canada Transportation Act, SC 1996, c 10 (CTA), concerning the carrier’s refusal to transport the...
47-AT-A-2020 | Decision | 2020-07-02
SUMMARY
[1] Miss Qian filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding:
its refusal to transport her from Toronto, Ontario to Vancouver, British Columbia on December 7, 2018;
the “cancellation” of her round-trip itinerary from...
42-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning its refusal to transport the infant of Michael and Amy Clark.
[2] The applicants seek compensation in the amount of CAD 5,706.63 in addition to damages for pain and stress...
30-C-A-2020 | Decision | 2020-03-18
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Austrian Airlines regarding Austrian Airlines’ refusal to transport her on a flight from Dnepropetrovsk, Ukraine, to Vancouver, British Columbia, via Vienna, Austria, and Frankfurt, Germany, on...
24-C-A-2020 | Decision | 2020-03-10