Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 111-120 of 632 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet with respect to the cancellation of their reservations for a flight from Edmonton, Alberta, to Vancouver, British Columbia.
[2] The applicants purchased replacement tickets with Air...
83-C-A-2020 | Decision | 2020-08-20
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport them on Flight No. WS1220 from Toronto, Ontario, to Fort Lauderdale, USA, on April 21, 2019.
[2] The applicants seek...
82-C-A-2020 | Decision | 2020-08-19
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport the applicant on Flight No. AC006 from Narita International Airport, in Tokyo, Japan, to Montréal, Quebec, on August 10, 2018,...
81-C-A-2020 | Decision | 2020-08-18
SUMMARY
[1] Yun Ni filed an application with the Canadian Transportation Agency (Agency) against WestJet and Delta alleging having been denied boarding on Flight No. WS6355 from Minneapolis, Minnesota, USA, to Calgary, Alberta.
[2] The applicant is seeking compensation for denied boarding...
80-C-A-2020 | Decision | 2020-08-14
SUMMARY
[1] Ms. Reelie filed an application with the Canadian Transportation Agency (Agency) against Swoop regarding the cancellation of her ticket from Edmonton, Alberta, to Abbotsford, British Columbia, on January 12, 2019. Ms. Reelie subsequently purchased a ticket for a replacement flight with...
78-C-A-2020 | Decision | 2020-08-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning damage to a wedding dress which the applicants claim occurred on Flight No. WG421 from Punta Cana, Dominican Republic, to Sudbury, Ontario, via Kitchener, Ontario...
76-C-A-2020 | Decision | 2020-08-04
SUMMARY
[1] Jaspreet Bal filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding its requirement that she pay for her checked baggage, which although carry-on size, had to be checked as it contained a kirpan. Ms. Bal checked in and paid her baggage fee...
75-C-A-2020 | Decision | 2020-08-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a schedule change that was made to their return flight from Cancun, Mexico, to Toronto, Ontario.
[2] The applicants seek compensation from the respondent for the change...
69-C-A-2020 | Decision | 2020-07-23
SUMMARY
[1] Dianne Joyce Leung filed an application with the Canadian Transportation Agency (Agency) against Delta regarding the CAD 1,296.27 she was charged to change the date of her flight from New York, USA, to Vancouver, British Columbia, via Seattle, USA, originally scheduled for March...
70-C-A-2020 | Decision | 2020-07-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Swoop Inc. (Swoop) and WestJet regarding the cancellation of their Swoop flight from Hamilton, Ontario, to Winnipeg, Manitoba, on February 24, 2019.
[2] The applicants also argue that since the...
66-C-A-2020 | Decision | 2020-07-21