Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 191-200 of 632 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a delay in the outbound leg of their round-trip travel. The applicants are seeking a 50 percent refund of their tickets, and damages for missing one day of their...
30-C-A-2019 | Decision | 2019-05-27
SUMMARY
[1] Ms. Meyer filed an application with the Canadian Transportation Agency (Agency) concerning Wow air’s refusal to transport her for her return flight from Tel Aviv, Israel, to Montréal, Quebec, via Keflavik, Iceland, on October 18, 2017.
[2] Ms. Meyer is seeking compensation that can be...
18-C-A-2019 | Decision | 2019-03-27
SUMMARY
[1] Danailova, Todorov & Partners Law Firm (Firm) filed an application with the Canadian Transportation Agency (Agency) on behalf of Colm Heaney, Maureen Heaney and their two minor children (applicants) regarding Air Canada’s refusal to process their claim under Regulation (EC) No...
15-C-A-2019 | Decision | 2019-03-15
SUMMARY
[1] MK filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning a tarmac delay in Calgary, Alberta, and its impacts on them. MK alleges that they were on board Air Canada Flight No. AC844 for six hours prior to being disembarked. They state that...
12-AT-C-A-2019 | Decision | 2019-02-20
SUMMARY
[1] Mr. Pieters filed an application with the Canadian Transportation Agency (Agency) against WestJet, in which he submits that he was racially and criminally profiled by WestJet while travelling from Port of Spain, Trinidad and Tobago, to Toronto, Ontario, on July 2, 2018.
[2] Mr. Pieters...
9-C-A-2019 | Decision | 2019-02-14
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) regarding the delay of and damage to their baggage. The delay and damage occurred while the baggage was being transported from Canada to Sri Lanka by Qatar Airways and American Airlines.
[2] The...
8-C-A-2019 | Decision | 2019-02-12
SUMMARY
[1] Mr. Lukács filed an application with the Canadian Transportation Agency (Agency) alleging that Swoop has failed to identify a “basic fare” in its 2018 Domestic Tariff, CTA(A) No.1 (Tariff), contrary to paragraph 67(1)(b) of the Canada Transportation Act, S.C. 1996, c. 10, as amended (...
6-C-A-2019 | Decision | 2019-01-30
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the delay and subsequent cancellation of Flight No. WS2311 from Cancun, Mexico, to Calgary, Alberta, on February 7, 2018.
[2] The applicants are seeking...
2-C-A-2019 | Decision | 2019-01-14
SUMMARY
[1] Ms. Gavryliuk filed an application with the Canadian Transportation Agency (Agency) against Lufthansa and Air Canada concerning delays she and her children encountered while travelling from Ottawa, Canada to Lviv, Ukraine.
[2] Ms. Gavryliuk alleges that, in accordance with Regulation (...
68-C-A-2018 | Decision | 2018-12-27
SUMMARY
[1] Mr. Rousselle filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding his trip from Halifax, Nova Scotia, to Quito, Ecuador, via Panama City, Panama, on May 10, 2017.
[2] Mr. Rousselle is seeking a refund of US$401.25 for the excess baggage...
66-C-A-2018 | Decision | 2018-12-20