Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 361-370 of 632 decisions.
INTRODUCTION
In Decision No. 416-C-A-2011 dated November 28, 2011 (Decision), the Canadian Transportation Agency (Agency) dismissed the complaint filed by Daniel Bates against Air Canada regarding an additional collection in airfare he incurred as a result of an itinerary change he had made.
On...
52-C-A-2012 | Decision | 2012-02-15
INTRODUCTION
[1] Steve Newhouse filed a complaint with the Canadian Transportation Agency (Agency) on January 7, 2011, alleging that the fares applied by Jazz Aviation LP, as represented by its general partner, Aviation General Partner Inc. carrying on business as Air Canada Jazz, Jazz, Jazz Air,...
16-P-A-2012 | Decision | 2012-01-13
COMPLAINT
[1] On December 16, 2010, Deryk Jackson filed a complaint with the Canadian Transportation Agency (Agency) alleging that the fares applied by Jazz Air LP, as represented by its general partner, Jazz Air Holding GP Inc. carrying on business as Air Canada Jazz, Jazz and Jazz Air (now Jazz...
15-P-A-2012 | Decision | 2012-01-13
INTRODUCTION AND ISSUE
[1] Peter Jeffery filed a complaint against Air Canada with the Canadian Transportation Agency (Agency) concerning Air Canada’s refusal to transport him and his wife on Flight No. AC1234 from Toronto, Ontario to Fort Myers, Florida on February 24, 2011, due to alleged unruly...
11-C-A-2012 | Decision | 2012-01-10
BACKGROUND
[1] On April 24, 2009, Air Canada filed with the Canadian Transportation Agency (Agency) certain amendments to its tariff applicable for travel to and from Canada. The purpose of these amendments was to promote passenger protection on Air Canada’s international flights.
[2] ...
LET-C-A-129-2011 | Letter Decision | 2011-12-02
Introduction
[1] As the result of a complaint by Gábor Lukács, the Canadian Transportation Agency (Agency) ordered WestJet in Decision No. 483-C-A-2010 dated November 24, 2010 to:
revise its tariff applicable to domestic services to provide for a limit of liability for the carriage of baggage at a...
418-C-A-2011 | Decision | 2011-11-30
INTRODUCTION
Daniel Bates filed a complaint with the Canadian Transportation Agency (Agency) against Air Canada regarding an additional collection in airfare he incurred as a result of an itinerary change he made.
Mr. Bates alleges that Air Canada’s terms and conditions of carriage are unclear,...
416-C-A-2011 | Decision | 2011-11-28
On June 13, 2011, Dave Lofranco filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding difficulties he experienced as a result of his allergy to peanuts on Air Canada Flight No. 1038 from Denver, Colorado, United States of America to Toronto, Ontario,...
409-AT-A-2011 | Decision | 2011-11-17
Introduction and Issues
On August 30, 2011, Humphrey Stead filed a complaint with the Canadian Transportation Agency (Agency) alleging that a fare of $894.32 for round-trip carriage on Jazz Aviation LP, as represented by its general partner, Aviation General Partner Inc. carrying on business as Air...
350-P-A-2011 | Decision | 2011-09-27
Introduction and Issues
On May 25, 2011, Jeremy Moray filed a complaint with the Canadian Transportation Agency (Agency) alleging that a fare of $345.09 for carriage on Jazz Aviation LP, as represented by its general partner, Aviation General Partner Inc. carrying on business as Air Canada Jazz (...
330-P-A-2011 | Decision | 2011-09-09