Browse decisions and determinations

This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.

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Showing 31-32 of 32 decisions.
Crystal Spring Hawes against WestJet - Accessible transportation complaint
Summary [1] Crystal Spring Hawes filed an application with the Canadian Transportation Agency (Agency) following her trip with WestJet from Kelowna, British Columbia, to Honolulu, Hawaii, via Vancouver, British Columbia, on January 4, 2023, and return trip, also via Vancouver, on January...
LET-AT-A-1-2025 | Letter Decision | 2025-01-09
John Lawrence Aucoin against WestJet - Accessible transportation complaint
Summary [1] John Lawrence Aucoin filed an application with the Canadian Transportation Agency (Agency) regarding difficulties that he experienced while travelling with WestJet between Halifax, Nova Scotia, and Las Vegas, Nevada, via Toronto, Ontario, in March 2016. [2] Mr. Aucoin has quadriplegia...
1-AT-A-2025 | Decision | 2025-01-02