Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
- 2024 16 Apply 2024 filter
- 2023 16 Apply 2023 filter
- 2022 12 Apply 2022 filter
- 2021 19 Apply 2021 filter
- 2020 14 Apply 2020 filter
- 2019 13 Apply 2019 filter
- 2018 9 Apply 2018 filter
- 2017 5 Apply 2017 filter
- 2016 5 Apply 2016 filter
- 2015 6 Apply 2015 filter
- 2014 3 Apply 2014 filter
- 2013 17 Apply 2013 filter
- 2012 8 Apply 2012 filter
- 2011 6 Apply 2011 filter
- 2010 15 Apply 2010 filter
- 2009 8 Apply 2009 filter
- 2008 33 Apply 2008 filter
- 2007 15 Apply 2007 filter
- 2006 42 Apply 2006 filter
- 2005 45 Apply 2005 filter
- 2004 37 Apply 2004 filter
- 2003 37 Apply 2003 filter
- 2002 49 Apply 2002 filter
- 2001 25 Apply 2001 filter
- 2000 60 Apply 2000 filter
- 1999 57 Apply 1999 filter
- 1998 34 Apply 1998 filter
- 1994 1 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1992 20 Apply 1992 filter
- 1991 1 Apply 1991 filter
Showing 51-60 of 629 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against American Airlines pursuant to subsection 172(1) of the CTA regarding the difficulties that he experienced with respect to seating assignment and pre-boarding for round‑trip flights between...
79-AT-A-2021 | Decision | 2021-08-12
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, alleging that their seats for Flight No. WS2651 from Puerto Vallarta, Mexico, to Toronto, Ontario, did not provide them sufficient additional legroom. They also submit that...
66-AT-A-2021 | Decision | 2021-07-06
SUMMARY
[1] Miloud Mecheri filed an application with the Canada Transportation Agency (Agency) against Air Canada alleging that Air Canada damaged his wheelchair during a travel from Vancouver, British Columbia, to Montréal, Quebec, on May 29, 2018.
[2] On March 11, 2021, the Agency...
63-AT-A-2021 | Decision | 2021-06-29
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet claiming that their seats for Flight No. WS737 from London, Ontario, to Calgary, Alberta, on September 7, 2019, did not provide sufficient additional leg room for Karimabanu Murji. They...
54-AT-A-2021 | Decision | 2021-06-14
SUMMARY
[1] Shirin Fayz filed an application with the Canadian Transportation Agency (Agency) against Austrian Airlines, pursuant to subsection 172(1) of the CTA, with respect to Austrian Airlines’ alleged failure to provide wheelchair assistance and assistance with her piece of checked...
51-AT-C-A-2021 | Decision | 2021-06-03
SUMMARY
[1] William Garrett McAllister filed an application with the Canadian Transportation Agency (Agency) against Air Transat claiming that Air Transat’s policy not to allow persons with disabilities to sit in the emergency exit row is discriminatory.
[2] The applicant seeks an order that Air...
48-AT-A-2021 | Decision | 2021-06-02
SUMMARY
[1] Omur Taskin filed an application with the Canadian Transportation Agency (Agency) against Air Canada and Turkish Airlines for their refusal to rebook him free of charge on flights with full-flat or full bed seating (also referred to as fully reclining), as well as for an inbound flight...
38-AT-C-A-2021 | Decision | 2021-05-21
SUMMARY
[1] WestJet filed an application with the Agency, pursuant to section 32 of the CTA, requesting that the Agency review Decision Nos. 66-AT-A-2010, 430-AT-A-2011 and 227-AT-A-2012, regarding accommodations for persons whose allergies to cats constitute a disability. WestJet argues that...
32-AT-A-2021 | Decision | 2021-04-26
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its alleged failure to provide bus services that are wheelchair accessible.
[2] The applicant stated that travel options for persons with disabilities within...
26-AT-MV-2021 | Decision | 2021-04-14
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent pursuant to subsection 172(1) of the CTA concerning the difficulties they experienced in obtaining wheelchair assistance for their flight from London, United Kingdom, to Vancouver...
25-AT-A-2021 | Decision | 2021-04-12