Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-10 of 27 decisions.
December 19, 2007
IN THE MATTER OF a complaint by Dr. Dawn Davies against Air Canada concerning denied boarding by Air Canada for Flight No. 157 from Toronto, Ontario to Edmonton, Alberta on April 29, 2007.
File No. M4120-3/07-05951
COMPLAINT
[1] On May 19, 2007, Dr. Dawn Davies filed with the...
641-C-A-2007 | Decision | 2007-12-19
November 22, 2007
IN THE MATTER OF a complaint filed by Nicole McKelvey regarding an alleged violation by Air Canada of its Tariff provision on the terms and conditions of carriage of unaccompanied minors.
File No. M4120-3/07-04674
COMPLAINT
[1] On March 14, 2007, Nicole McKelvey filed with the...
590-C-A-2007 | Decision | 2007-11-22
October 31, 2007
IN THE MATTER OF a complaint filed by Edson Emilio Alvarez Garcia related to Air Canada's refusal to transport him on January 31, 2007 on Flight No. AC129 from Montréal, Quebec to Vancouver, British Columbia.
File No. M4120-3/07-03654
COMPLAINT
[1] On June 1, 2007, Edson Emilio...
556-C-A-2007 | Decision | 2007-10-31
October 23, 2007
IN THE MATTER OF a complaint filed by Rudolf Fernandes against Aeroflot - Russian Airlines concerning compensation for the loss of a piece of checked baggage.
File No. M4120-3/07-03287
COMPLAINT
[1] On April 7, 2006, Rudolf Fernandes filed with the Complaint Investigations...
525-C-A-2007 | Decision | 2007-10-23
September 28, 2007
IN THE MATTER of a complaint filed by Mr. E. respecting Air Canada's refusal to carry him because of an alleged incident that occurred on Jazz Air LP, as represented by its general partner, Jazz Air Holding GP Inc. carrying on business as Air Canada Jazz Flight No. 8079 in...
484-C-A-2007 | Decision | 2007-09-28
September 20, 2007
IN THE MATTER OF a complaint filed by Balkar Sahota against Air Canada alleging that the carrier wrongly deplaned him in Zurich, Switzerland from Flight No. AC878 while he was en route from Toronto, Ontario, Canada to Delhi, India on January 13, 2007.
File No. M4210-3/07-03086...
464-C-A-2007 | Decision | 2007-09-20
September 11, 2007
IN THE MATTER OF a complaint filed by Julien-Paul Dufour against Air Transat A.T. Inc. carrying on business as Air Transat regarding the checked baggage allowance for flights to the Dominican Republic compared with the checked baggage allowance for flights to other destinations...
436-C-A-2007 | Decision | 2007-09-11
September 7, 2007
IN THE MATTER OF a complaint filed by Ashwin Thakkar against Aeroflot - Russian Airlines concerning compensation for the delay in the delivery of checked baggage.
File No. M4120-3/07-01994
COMPLAINT
[1] On July 14, 2005, Ashwin Thakkar filed with the Complaints Investigation...
434-C-A-2007 | Decision | 2007-09-07
July 20, 2007
IN THE MATTER OF Decision No. 153-C-A-2007 dated March 28, 2007 - Darren and Beth Jakubec vs Air Canada.
File No. M4370/04-7454
In its Decision No. 319-C-A-2006 dated June 1, 2006, respecting a complaint filed by Darren and Beth Jakubec regarding Air Canada's liability for the...
372-C-A-2007 | Decision | 2007-07-20
July 16, 2007
IN THE MATTER OF a complaint filed by Michael Dennis O'Connor with respect to Air Canada's refusal to transport him on its flights following the events at the Fort St. John Airport in British Columbia, Canada, on November 4, 2006.
File No. M4120-3/07-00581
COMPLAINT
[1] Michael...
361-C-A-2007 | Decision | 2007-07-16