Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 11-20 of 41 decisions.
[1] Karly McCurdy purchased two tickets to travel from Calgary, Alberta, to Halifax, Nova Scotia, via Toronto, Ontario, with WestJet on October 15, 2019. She states that WestJet informed her that she was late arriving at the departure area, and that she was forced to purchase new tickets to...
120-C-A-2021 | Decision | 2021-11-09
[1] The applicant purchased a ticket from the respondent for round-trip travel from Ottawa, Ontario, to Edmonton, Alberta, via Calgary, Alberta, departing on April 9, 2020 and returning on April 14, 2020.
[2] Prior to the applicant’s scheduled date of departure, the Province of...
117-C-A-2021 | Decision | 2021-11-03
[1] Linda Souraya purchased round-trip tickets to travel from Calgary, Alberta, to Abbotsford, British Columbia, with Flair. When she arrived at the airport in Abbotsford for her return flight on February 26, 2020, she was informed that her flight had been cancelled. Ms. Souraya states that...
113-C-A-2021 | Decision | 2021-10-27
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, seeking compensation for expenses incurred as a result of a refusal to transport.
[2] The applicants seek compensation in the amount of CAD 2,645.25 for the cost of...
107-C-A-2021 | Decision | 2021-10-12
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondents concerning the flight advancement of Air India Flight No. AI55 from Kochi, India, to Mumbai, India, on August 9, 2016, resulting in them missing their flight and onward...
99-C-A-2021 | Decision | 2021-09-20
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondents for refusal to transport.
[2] The applicants seek CAD 821.26 in compensation for expenses incurred as a result of the refusal to transport, which forced them to spend one...
95-C-A-2021 | Decision | 2021-09-10
SUMMARY
[1] Lisa Miloszewski filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding a schedule irregularity affecting her return flight from New York, USA, to Toronto, Ontario, on July 21, 2019.
[2] Ms. Miloszewski seeks a refund of her ticket in the amount...
94-C-A-2021 | Decision | 2021-09-10
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding its refusal to transport their minor child from Mexico City, Mexico, to Halifax, Nova Scotia, on August 29, 2019, because their child did not have a valid Canadian...
91-C-A-2021 | Decision | 2021-09-02
[1] The applicants filed a complaint with the Canadian Transportation Agency (Agency) against the carrier seeking a refund in the amount of CAD 600 for their unused tickets. Pleadings have not opened on the complaint.
[2] By way of Order No. 2020-A-74, dated May 6, 2020, the Agency suspended the...
88-C-A-2021 | Decision | 2021-08-31
SUMMARY
[1] Roger Jodoin filed an application with the Canadian Transportation Agency (Agency) against OpenSkies with respect to fees he had to pay for an additional piece of checked baggage in his travel from Paris, France, to Montréal, Quebec, on July 4, 2019.
[2] Mr. Jodoin seeks a compensation...
87-C-A-2021 | Decision | 2021-08-27