Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 31-40 of 72 decisions.
[1] Ann-Frédérick Morin purchased a round-trip ticket to travel from Montréal, Quebec, to Cancun, Mexico, departing on April 21, 2020, and returning on May 12, 2020.
[2] Ms. Morin states that the flight was cancelled and that Interjet provided her with a CAD 442.20 travel...
69-C-A-2023 | Decision | 2023-05-15
The Licensee is licensed to operate a non scheduled international service in accordance with the Air Transport Agreement between the Government of Canada and the Government of the United States of America signed on March 12, 2007.
The Licensee's certificate of insurance on the Canadian...
2023-A-S-98 | Order | 2023-05-15
[1] David Beauchamp purchased a round-trip ticket for travel with WestJet from Ottawa, Ontario, to Halifax, Nova Scotia, departing on December 25, 2019, and returning on December 30, 2019, with a scheduled arrival time in Ottawa of 5:58 pm.
[2] On December 29, 2019, WestJet advised Mr. Beauchamp...
68-C-A-2023 | Decision | 2023-05-15
The Licensee is licensed to operate a domestic service, small aircraft.
The Licensee's certificate of insurance on the Canadian Transportation Agency's record will expire on May 14, 2023.
The Licensee will cease to meet the requirement to have the prescribed liability insurance coverage under...
2023-A-S-96 | Order | 2023-05-12
In its Determination A-2022-76, the Canadian Transportation Agency (Agency) suspended the domestic and non scheduled international licences of the Licensee.
The Licensee now requests the cancellation of the licences.
Accordingly, the Agency, pursuant to paragraphs 63(2)(b) and 75(2)(b) of the...
A-2023-102 | Determination | 2023-05-12
[1] Andrew Douglas was scheduled to travel from Ottawa, Ontario, to Havana, Cuba, via Toronto, Ontario, on March 1, 2019. However, he was denied boarding from Ottawa to Toronto. Air Canada offered him denied boarding compensation and a refund of his ticket and baggage fees. Mr. ...
66-C-A-2023 | Decision | 2023-05-12
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the respondent’s alleged failure to guarantee that no dogs will be in the cabin on their scheduled flights to accommodate their allergies.
[2] The applicant requests a...
63-AT-C-A-2023 | Decision | 2023-05-12
[1] The applicants purchased round-trip tickets to travel from Calgary, Alberta, to Liberia, Costa Rica, on March 28, 2020. They cancelled their tickets on March 13, 2020, in light of the COVID-19 pandemic. The respondent provided them with a Travel Bank credit for the value of their tickets, which...
67-C-A-2023 | Decision | 2023-05-12
[1] On December 29, 2019, the applicants purchased round-trip tickets to travel with the respondent from Toronto, Ontario, to Cancun, Mexico, departing on May 6, 2020, and returning May 14, 2020, at a cost of CAD 1,530.35.
[2] The applicants state that their flights were cancelled prior to...
64-C-A-2023 | Decision | 2023-05-12
[1] The applicants purchased round-trip tickets for travel with the respondent from Vancouver, British Columbia, to Cancun, Mexico, via Mexico City, Mexico, departing on March 6, 2020, and returning on March 20, 2020. On March 2, 2020, the applicants changed the date of their departure to November...
62-C-A-2023 | Decision | 2023-05-12