Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 91-100 of 141 decisions.
[1] The applicant purchased a round-trip ticket from the respondent for travel from Vancouver, British Columbia, to San José, Costa Rica, via Mexico City, Mexico, departing on February 16, 2020, and returning on February 26, 2020.
[2] The applicant’s original return flight segment from Mexico City...
52-C-A-2023 | Decision | 2023-05-03
[1] The applicants purchased round-trip tickets with ExploreTrip for travel from Montréal, Quebec, to Cancun, Mexico, departing on April 22, 2020, and returning on April 28, 2020.
[2] The applicants state that due to the COVID-19 pandemic, they could not leave the country. They also claim...
55-C-A-2023 | Decision | 2023-05-03
[1] On March 20, 2020, Eve-Marie Langevin purchased a one-way ticket for travel from Huatulco, Mexico, to Montréal, Quebec, via Mexico City, Mexico, departing on March 23, 2020.
[2] Ms. Langevin states that Interjet cancelled her flight without notice as no flights...
54-C-A-2023 | Decision | 2023-05-03
[1] The applicants purchased round-trip tickets through FlightHub for travel with the respondent from Toronto, Ontario to Mexico City, Mexico, departing on March 14, 2020, and returning on March 29, 2020.
[2] The applicants claim that after they arrived in Mexico City, media reports...
51-C-A-2023 | Decision | 2023-04-26
[1] The applicants purchased non-refundable, round-trip tickets through Expedia for travel with the respondent from Toronto, Ontario, to Cancun, Mexico, departing on May 16, 2020, and returning on May 23, 2020.
[2] The applicants submit that their flight from Toronto to Cancun “was...
49-C-A-2023 | Decision | 2023-04-14
[1] The applicant purchased round-trip tickets for themselves and their travel companion through Flight Network to travel with the respondent from Montréal, Quebec to Guadalajara, Mexico via Mexico City, Mexico, departing on April 7, 2020, and returning April 14, 2020. They state that the...
50-C-A-2023 | Decision | 2023-04-14
[1] The applicants purchased round-trip tickets from the respondent for travel from Toronto, Ontario to Mexico City, Mexico, departing on October 31, 2020, and returning on November 8, 2020. The respondent cancelled the flight and provided the applicants with travel vouchers. The applicants...
45-C-A-2023 | Decision | 2023-04-06
[1] The applicants purchased tickets from the respondent to travel from Toronto, Ontario, to Mexico City, Mexico, departing on December 11, 2020. The applicants state that the respondent cancelled the flight as a result of the COVID-19 pandemic, and that the respondent said that it...
46-C-A-2023 | Decision | 2023-04-06
[1] The applicants each had tickets to travel from Toronto, Ontario, to Vancouver, British Columbia, with the respondent, departing on August 21, 2021, and returning to Toronto on August 28, 2021.
[2] The applicants’ outbound flight, Flight WS0701, was cancelled less...
43-C-A-2023 | Decision | 2023-04-06
[1] Ajit Singh Liddar purchased a round-trip interline ticket to travel from Toronto, Ontario, to Delhi, India, via Frankfurt, Germany, departing on February 9, 2020, and arriving in Delhi on February 10, 2020. On February 9, 2020, Mr. Liddar’s flight from Toronto to Frankfurt, Flight LH0471...
44-C-A-2023 | Decision | 2023-04-06