Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 81-90 of 120 decisions.
SUMMARY
[1] Briant Delaney filed an application with the Canadian Transportation Agency (Agency) against Swoop regarding its refusal to transport him on Flight No. WO112 from Hamilton, Ontario, to Halifax, Nova Scotia, on August 19, 2019.
[2] Mr. Delaney seeks compensation in...
53-C-A-2021 | Decision | 2021-06-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning baggage that was lost, damaged and delayed. The Agency added Swiss as an additional respondent to this case.
[2] The applicants seek compensation for the cost to replace...
52-C-A-2021 | Decision | 2021-06-07
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the carrier seeking compensation for expenses they incurred due to a piece of their baggage being delayed after they travelled with the carrier.
[2] On February 11, 2020, the carrier ceased all...
50-C-A-2021 | Decision | 2021-06-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding having to check and pay for their carry-on baggage.
[2] The Agency will address the following issues:
Did the respondent properly apply the terms and conditions set out...
46-C-A-2021 | Decision | 2021-06-03
SUMMARY
[1] Keylia Senior filed an application with the Canadian Transportation Agency (Agency) against Caribbean Airlines regarding a lost piece of unchecked baggage on her return flight from Kingston, Jamaica, to Toronto, Ontario, on August 28, 2017.
[2] Ms. Senior’s application against...
47-C-A-2021 | Decision | 2021-06-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding delays they incurred during travel from Riyadh, Saudi Arabia, to Vancouver, British Columbia.
[2] The applicants seek compensation from Air Canada for not delivering the...
49-C-A-2021 | Decision | 2021-06-02
SUMMARY
[1] Aïssata Cissé filed an application with the Canadian Transportation Agency (Agency) against Corsair regarding the loss of a piece of baggage upon her return from a trip that included an initial flight from Paris, France, to Abidjan, Ivory Coast, on June 30, 2019, and flights from...
45-C-A-2021 | Decision | 2021-06-01
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning Emirates’ refusal to transport them on a flight that had been booked by WestJet. The Agency added Emirates as an additional respondent to this case.
[2] The applicants seek...
44-C-A-2021 | Decision | 2021-06-01
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their flight from Toronto, Ontario, to London, United Kingdom, on November 15, 2018.
[2] The applicants seek compensation in the amount of CAD...
42-C-A-2021 | Decision | 2021-05-28
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to allow them to make changes to their itinerary or refund their return tickets from Toronto, Ontario, to Grande Prairie, Alberta.
[2] The applicants seek...
43-C-A-2021 | Decision | 2021-05-28