Air Transat A.T. Inc.

Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Air Transat A.T. Inc. has committed 14 violations of not providing passengers affected by a delay the reason for the delaying using the available communication method for which passengers should have been able to indicate a preference, including a method that is compatible with adaptive technologies intended to assist persons with disabilities, contrary to subsection 13(5) of the Air Passenger Protection Regulations (APPR).

These contraventions occurred between August 8, 2022 and August 30, 2022.