Enforcement actions taken by the CTA’s enforcement officers
Statistics
| 2019-2020 (year to date) |
2018-2019 | 2017-2018 | 2016-2017 | 2015-2016 | 2014-2015 | 2013-2014 | |
|---|---|---|---|---|---|---|---|
| Monetary penalties | 1 | 16 | 28 | 15 | 10 | 19 | 29 |
| Formal warnings | 0 | 63 | 56 | 43 | 43 | 73 | 115 |
| Total amount of penalties | $694,500 | $185,000 | $550,750 | $116,250 | $103,500 | $177,750 | $495,000 |
Note: The increase in enforcement actions in 2013-2014 and 2014-2015 is due to the introduction of the Air Service Price Advertising Regulations.
List of enforcement actions
This list includes penalties issued by the CTA's enforcement officers, as well as any formal warnings that are classified as level 3, 4 or 5. Learn more about types of enforcement actions and contraventions.
| Carrier | Contravention | Date of Issuance | Penalty |
|---|---|---|---|
| Sunwing Airlines Inc. | 2019-04-08 |
Monetary penalty $694,500 |
|
| Chrono Aviation Inc. |
A) On or about October 2, 2018, Chrono Aviation inc publicly offered for sale, in Canada, by way of its website, an air service without holding the required licence issued under the Canada Transportation Act in respect of that service, contravening section 59 of the Canada Transportation Act, S.C., 1996, c. 10, as amended. (B) On or about October 25, 2018, Chrono Aviation inc publicly offered for sale, in Canada, via an advertisement placed in the 2018/2019 edition of the Quebec Mining Review magazine, an air service without holding the required licence issued under the Canada Transportation Act in respect of that service, contravening section 59 of the Canada Transportation Act, S.C., 1996, c. 10, as amended. |
2019-03-22 |
Monetary penalty $10,000 |
| Powell River Airport |
Warning for violations pursuant to the Personnel Training for the Assistance of Persons with Disabilities Regulations Results of a recent periodic facility inspection conducted on March 7, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Powell River Airport is in contravention of the sections 8 and 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations |
2019-03-11 | Formal warning |
| Central Mountain Air Ltd. |
RE: Warning for violation of paragraph 67(1)(a) of the Canada Transportation Act Results of a recent compliance verification conducted at Vancouver Airport South Terminal on March 8, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Central Mountain Air Ltd. is in contravention of the following section of the Canada Transportation Act: Paragraph 67(1)(a) – Tariffs to be made public. |
2019-03-11 | Formal warning |
| Lufthansa |
Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Deutsche Lufthansa Aktiengesellschaft (Lufthansa German Airlines) is in contravention of paragraph 135.8(1)(b) and subsection 135.8(3) of the Air Transportation Regulations. This compliance verification relates to an advertisement on the website theweathernetwork.com and the booking engine on the website lufthansa.com/ca/en. |
2019-03-07 | Formal warning |
| Air China Limited |
(A) On or about September 20, 2018, Air China advertised the price of an air service on its website airchina.ca without setting out all third party charges under the heading "Taxes, fees and Charges" thereby contravening subsection 135.8(2) of the Air Transportation Regulations. |
2019-03-07 |
Monetary penalty $2,500 |
| Deutsche Lufthansa Aktiengesellschaft (Lufthansa German Airlines) |
(A) On or about December 12, 2018, Lufthansa German Airlines advertised the price of an air service on its Canadian website lufthansa.com/ca without setting out all third party charges under the heading "Taxes, fees and Charges" thereby contravening subsection 135.8(2) of the Air Transportation Regulations. Administrative Monetary Penalty: $2500 (B) On or about December 12, 2018, Lufthansa German Airlines set out an air transportation charge in an advertisement on its Canadian website lufthansa.com/ca as if it were a third party charge thereby contravening section 135.91 of the Air Transportation Regulations. Administrative Monetary Penalty: $2500 |
2019-03-06 |
Monetary penalty $5,000 |
| British Airways Plc |
(A) On or about October 18 2018, British Airways Plc. violated:
|
2019-03-05 |
Monetary penalty $5,000 |
| British Airways Plc |
Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that British Airways Plc is in contravention of subsection 135.8(3) of the Air Transportation Regulations. This compliance verification relates to information found on the web site britishairways.com/en-ca. |
2019-03-04 | Formal warning |
| Frontier Airlines, Inc. |
Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Frontier Airlines, Inc. is in contravention of paragraphs 135.8(1)(a) and 135.8(1)(e), section 135.91 and subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to information found on the website flyfrontier.com. |
2019-02-22 | Formal warning |