Notices of Violations issued by CTA's enforcement officers

(A) On or about November 18, 2025, the Edmonton Regional Airports Authority failed to ensure that the door to the designated relief area for service dogs, located in the Edmonton International Airport Terminal, Domestic/International Departures and Arrivals lounge, subject to any requirements under Part 4, Division 2, was in good working order and properly maintained, thereby contravening subsection 231(1) of the Accessible Transportation for Persons with Disabilities Regulations.

(B) On or between November 18, 2025 and December 2, 2025, the Edmonton Regional Airports Authority failed to ensure that the door to the designated relief area for service dogs, located in the Edmonton International Airport Terminal, Domestic/International Departures and Arrivals lounge, was repaired as soon as possible when it was not in good working order, and until the door was repaired, failed to take measures that would result in a substantially equivalent or greater level of accessibility for persons with disabilities, contrary to subsection 231(2) of the Accessible Transportation for Persons with Disabilities Regulations.

On or about November 18, 2025, at Edmonton International Airport (CYEG), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS1420, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.

Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Air Liaison Inc. has committed the following 10 violations, they did not provide passengers with the minimum compensation referred to in subsection 19(1) or 19(2) of the Air Passenger Protection Regulations (APPR) or an explanation as to why compensation is not payable, within 30 days after the day on which it received the passenger's request, thereby contravening subsection 19(4) of the APPR.

These violations occurred between February 14, 2025, and January 23, 2026

Between July 2 and 3, 2025, Air Liaison Inc. failed to provide to a passenger, affected by delays and the cancellation of flight DU101 scheduled on July 3rd, 2025, the information referred to in subsection 13(1) of the Air Passenger Protection Regulations (APPR) using the available communication method for which he indicated a preference, including a method that is compatible with adaptative technologies intended to assist persons with disabilities, thereby contravening subsection 13(5)of the APPR.

(A) On or about December 13, 2024, Fly Alliance, Inc. carrying on business as Fly Alliance operated an international passenger charter flight from Toronto, Canada (CYYZ), to The Valley, Anguilla (TQPF), using a Gulfstream-type aircraft bearing registration N129NS. This flight was not authorized by the terms and conditions to which its licence is subject, thereby contravening subsection 74(2) of the Canada Transportation Act.

(B) On or about January 18, 2025, Fly Alliance, Inc. carrying on business as Fly Alliance operated an international passenger charter flight from Nassau, Bahamas (MYNN), to Montreal, Canada (CYUL), using a Citation-type aircraft bearing registration N504WG. This flight was not authorized by the terms and conditions to which its licence is subject, thereby contravening subsection 74(2) of the Canada Transportation Act.

(C) On or about March 6, 2025, Fly Alliance, Inc. carrying on business as Fly Alliance operated an international passenger charter flight from Toronto, Canada (CYYZ), to Basseterre, Saint-Kitts-and-Nevis (TKPK), using a Gulfstream-type aircraft bearing registration N444QC. This flight was not authorized by the terms and conditions to which its licence is subject, thereby contravening subsection 74(2) of the Canada Transportation Act.

(D) On or about March 16, 2025, Fly Alliance, Inc. carrying on business as Fly Alliance operated an international passenger charter flight from Nassau, Bahamas (MYNN), to Hamilton, Canada (CYHM), using a Gulfstream-type aircraft bearing registration N444QC. This flight was not authorized by the terms and conditions to which its licence is subject, thereby contravening subsection 74(2) of the Canada Transportation Act.

(E) On or about April 19, 2025, Fly Alliance, Inc. carrying on business as Fly Alliance operated an international passenger charter flight from Nassau, Bahamas (MYNN), to Montreal, Canada (CYUL), using a Citation-type aircraft bearing registration N518KB. This flight was not authorized by the terms and conditions to which its licence is subject, thereby contravening subsection 74(2) of the Canada Transportation Act.