Enforcement actions taken by the CTA’s enforcement officers

Statistics

 

  2019-2020
(year to date)
2018-2019 2017-2018 2016-2017 2015-2016 2014-2015 2013-2014
Monetary penalties 2 16 28 15 10 19 29
Formal warnings 7 63 56 43 43 73 115
Total amount of penalties $754,500 $185,000 $550,750 $116,250 $103,500 $177,750 $495,000

Note: The increase in enforcement actions in 2013-2014 and 2014-2015 is due to the introduction of the Air Service Price Advertising Regulations.

 

List of enforcement actions

This list includes penalties issued by the CTA's enforcement officers, as well as any formal warnings that are classified as level 3, 4 or 5. Learn more about types of enforcement actions and contraventions.

 

Displaying 31 - 40 of 370 actions.
Carrier Contravention Date of Issuance Penalty
WestJet

Results of an investigation initiated on December 19, 2017 by a designated enforcement officer of the Canadian Transportation Agency indicate that WestJet made public statements contrary to and resulting in a contravention of subsection 18(b) of the Air Transportation Regulations.

Such public statements, to passengers, were made in relation to scheduled flights being cancelled due to apparent airport closures in but not limited to the areas of Santa Clara, Cuba and Turks and Caicos Islands when in fact the airports in question were in an open status.

2018-09-11 Formal warning
K.D. Air Corporation

Results of a recent periodic carrier inspection conducted on July 30, 2018, by a designated enforcement officer of the Canadian Transportation Agency indicate that K.D. Air Corporation is in contravention of subsection 67(3) of the Canada Transportation Act, paragraph 107(1)(n) of the Air Transportation Regulations and sections 4, 8, 9 and 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations.

2018-09-06 Formal warning
Air New Zealand Limited

A. On or about August 22, 2018, Air New Zealand Limited violated:

  • Paragraph 135.8(1)(b) of the ATR by advertising an air service without including in the advertisement, the point of destination of the service in New Zealand. 
2018-09-05 Monetary penalty
$5,000
Qualicum Beach Airport

Results of a recent periodic carrier inspection conducted on August 1, 2018, by a designated enforcement officer of the Canadian Transportation Agency indicate that Qualicum Beach Airport is in contravention of section 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations.

2018-08-28 Formal warning
9345-9907 Québec inc.

Results of an investigation conducted by a designated enforcement officer of the Canadian Transportation Agency (Agency) indicate that 9345-9907 Québec inc. carrying on business as “Totem Aviation” has, on or about July 19, 2018, contravened section 59 of the Canada Transportation Act in that it publicly offered for sale an air service within Canada, in particular on its website http://35.188.96.154/, without holding the required licence issued by the Agency.

2018-08-28 Formal warning
Ascent Helicopters Ltd.

Results of a recent periodic carrier inspection conducted on July 31, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that Ascent Helicopters Ltd. is in contravention of subsection 67(3) of the Canada Transportation Act.

2018-08-27 Formal warning
Kelowna Airport

(A)  On or about May 10, 2018, the Kelowna International Airport failed to ensure that all their employees and contractors who are required by these Regulations to receive training complete their initial training within 60 days after the commencement of their duties thereby violating section 8 of the PTR.

(B) On or about May 10, 2018, the Kelowna International Airport failed to ensure that all their employees and contractors receive periodic refresher training sessions appropriate to the requirements of their function, thereby violating section 9 of the PTR.

(C) On or about May 10, 2018, the Kelowna International Airport failed to keep available for inspection by the Agency and the general public a copy of its current training program prepared in the form set out in the schedule and containing the information required therein, thereby violating section 11 of the PTR.

2018-08-21 Monetary penalty
$7,500
Kootenay Valley Helicopters Ltd.

Results of a recent periodic carrier inspection conducted on July 26, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that Kootenay Valley Helicopters Ltd. is in contravention of paragraph 67(1)(a) of the Canada Transportation Act.

2018-08-20 Formal warning
High Terrain Helicopters Ltd.

Results of a recent periodic carrier inspection conducted on July 25, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that High Terrain Helicopters Ltd. is in contravention of subsection 67(3) of the Canada Transportation Act.

2018-08-18 Formal warning
British Columbia Helicopters Ltd.

Results of recent periodic carrier inspection conducted on August 14, 2018, by a designated enforcement officer of the Canadian Transportation Agency indicate that British Columbia Helicopters Ltd. is in contravention of subsection 67(3) and paragraph 67(1)(a) of the Canada Transportation Act.

2018-08-17 Formal warning