Enforcement actions taken by the CTA’s enforcement officers

Statistics

 

  2019-2020
(year to date)
2018-2019 2017-2018 2016-2017 2015-2016 2014-2015 2013-2014
Monetary penalties 6 16 28 15 10 19 29
Formal warnings 7 63 56 43 43 73 115
Total amount of penalties $799,500 $185,000 $550,750 $116,250 $103,500 $177,750 $495,000

Note: The increase in enforcement actions in 2013-2014 and 2014-2015 is due to the introduction of the Air Service Price Advertising Regulations.

 

List of enforcement actions

This list includes penalties issued by the CTA's enforcement officers, as well as any formal warnings that are classified as level 3, 4 or 5. Learn more about types of enforcement actions and contraventions.

 

Displaying 31 - 40 of 374 actions.
Carrier Contravention Date of Issuance Penalty
China Eastern Airlines Corporation Limited

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that China Eastern Airlines Corporation Limited is in contravention of section 135.91 and subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to information found on the web site ca.ceair.com.

2018-10-31 Formal warning
Superior Transportation Associates, Inc.

Results of an investigation conducted by a designated enforcement officer, Ontario Region, of the Canadian Transportation Agency (Agency) indicate that Superior Transportation Associates, Inc. has violated subsection 74(2) of the Canada Transportation Act  in that it operated a 5th/7th freedom flight in Canada without authorization by the Agency. Superior Transportation Associates, Inc. did not request authority from the Agency prior to operating a 5th/7th freedom flight between Samana, Dominican Republic and Toronto, Ontario, Canada on February 17, 2018. Thereby, Superior Transportation Associates, Inc. did not comply with the terms and conditions of its non-scheduled licence no. 050135; specifically with Annex III of the Air Transport Agreement dated March 12, 2007.

2018-10-12 Formal warning
Norwegian Air International Limited

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Norwegian Air International Limited is in contravention of paragraph 135.8(1)(a) and subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to information found on the website Norwegian.com/en-ca/.

2018-10-03 Formal warning
Wow air ehf.

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Wow air ehf. is in contravention of paragraph 135.8(1)(b) and subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to information found on the website www.wowair.ca.

2018-09-26 Formal warning
WestJet

Results of an investigation initiated on December 19, 2017 by a designated enforcement officer of the Canadian Transportation Agency indicate that WestJet made public statements contrary to and resulting in a contravention of subsection 18(b) of the Air Transportation Regulations.

Such public statements, to passengers, were made in relation to scheduled flights being cancelled due to apparent airport closures in but not limited to the areas of Santa Clara, Cuba and Turks and Caicos Islands when in fact the airports in question were in an open status.

2018-09-11 Formal warning
K.D. Air Corporation

Results of a recent periodic carrier inspection conducted on July 30, 2018, by a designated enforcement officer of the Canadian Transportation Agency indicate that K.D. Air Corporation is in contravention of subsection 67(3) of the Canada Transportation Act, paragraph 107(1)(n) of the Air Transportation Regulations and sections 4, 8, 9 and 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations.

2018-09-06 Formal warning
Air New Zealand Limited

A. On or about August 22, 2018, Air New Zealand Limited violated:

  • Paragraph 135.8(1)(b) of the ATR by advertising an air service without including in the advertisement, the point of destination of the service in New Zealand. 
2018-09-05 Monetary penalty
$5,000
9345-9907 Québec inc.

Results of an investigation conducted by a designated enforcement officer of the Canadian Transportation Agency (Agency) indicate that 9345-9907 Québec inc. carrying on business as “Totem Aviation” has, on or about July 19, 2018, contravened section 59 of the Canada Transportation Act in that it publicly offered for sale an air service within Canada, in particular on its website http://35.188.96.154/, without holding the required licence issued by the Agency.

2018-08-28 Formal warning
Qualicum Beach Airport

Results of a recent periodic carrier inspection conducted on August 1, 2018, by a designated enforcement officer of the Canadian Transportation Agency indicate that Qualicum Beach Airport is in contravention of section 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations.

2018-08-28 Formal warning
Ascent Helicopters Ltd.

Results of a recent periodic carrier inspection conducted on July 31, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that Ascent Helicopters Ltd. is in contravention of subsection 67(3) of the Canada Transportation Act.

2018-08-27 Formal warning