Enforcement actions taken by the CTA’s enforcement officers

Statistics

 

  2019-2020
(year to date)
2018-2019 2017-2018 2016-2017 2015-2016 2014-2015 2013-2014
Monetary penalties 6 16 28 15 10 19 29
Formal warnings 7 63 56 43 43 73 115
Total amount of penalties $799,500 $185,000 $550,750 $116,250 $103,500 $177,750 $495,000

Note: The increase in enforcement actions in 2013-2014 and 2014-2015 is due to the introduction of the Air Service Price Advertising Regulations.

 

List of enforcement actions

This list includes penalties issued by the CTA's enforcement officers, as well as any formal warnings that are classified as level 3, 4 or 5. Learn more about types of enforcement actions and contraventions.

 

Displaying 11 - 20 of 374 actions.
Carrier Contravention Date of Issuance Penalty
Sunwing Airlines Inc.

Sunwing Airlines Inc. - Notice of Violation

2019-04-08 Monetary penalty
$694,500
Helijet International Inc.

Warning for violation of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act and section 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations

Results of a recent p eriodic carrier i nspection conducted on February 28, 2019, by a designated e nforcement officer of the Canadian Transportation Agency indicate that Helijet International Inc. is in contravention of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act and section 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations.

2019-04-08 Formal warning
Sierra Helicopters Ltd.

Warning for violation of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act

Results of a recent p eriodic c arrier i nspection conducted on March 12, 2019, by a d esignated e nforcement o fficer of the Canadian Transportation Agency indicate that Sierra Helicopters Ltd. is in contravention of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act.

2019-04-02 Formal warning
Chrono Aviation Inc.

A) On or about October 2, 2018, Chrono Aviation inc publicly offered for sale, in Canada, by way of its website, an air service without holding the required licence issued under the Canada Transportation Act in respect of that service, contravening section 59 of the Canada Transportation Act, S.C., 1996, c. 10, as amended.

(B) On or about October 25, 2018, Chrono Aviation inc publicly offered for sale, in Canada, via an advertisement placed in the 2018/2019 edition of the Quebec Mining Review magazine, an air service without holding the required licence issued under the Canada Transportation Act in respect of that service, contravening section 59 of the Canada Transportation Act, S.C., 1996, c. 10, as amended.

2019-03-22 Monetary penalty
$10,000
Central Mountain Air Ltd.

RE: Warning for violation of paragraph 67(1)(a) of the Canada Transportation Act

Results of a recent compliance verification conducted at Vancouver Airport South Terminal on March 8, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Central Mountain Air Ltd. is in contravention of the following section of the Canada Transportation Act: Paragraph 67(1)(a) – Tariffs to be made public.

2019-03-11 Formal warning
Powell River Airport

Warning for violations pursuant to the Personnel Training for the Assistance of Persons with Disabilities Regulations

Results of a recent periodic facility inspection conducted on March 7, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Powell River Airport is in contravention of the sections 8 and 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations

2019-03-11 Formal warning
Lufthansa

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Deutsche Lufthansa Aktiengesellschaft (Lufthansa German Airlines) is in contravention of paragraph 135.8(1)(b) and subsection 135.8(3) of the Air Transportation Regulations. This compliance verification relates to an advertisement on the website theweathernetwork.com and the booking engine on the website lufthansa.com/ca/en.

2019-03-07 Formal warning
Air China Limited

(A) On or about September 20, 2018, Air China advertised the price of an air service on its website airchina.ca without setting out all third party charges under the heading "Taxes, fees and Charges"  thereby contravening subsection 135.8(2) of the Air Transportation Regulations.

2019-03-07 Monetary penalty
$2,500
Deutsche Lufthansa Aktiengesellschaft (Lufthansa German Airlines)

(A) On or about December 12, 2018, Lufthansa German Airlines advertised the price of an air service on its Canadian website lufthansa.com/ca without setting out all third party charges under the heading "Taxes, fees and Charges"  thereby contravening subsection 135.8(2) of the Air Transportation Regulations.

Administrative Monetary Penalty: $2500

(B) On or about December 12, 2018, Lufthansa German Airlines set out an air transportation charge in an advertisement on its Canadian website lufthansa.com/ca as if it were a third party charge thereby contravening section 135.91 of the Air Transportation Regulations.

Administrative Monetary Penalty: $2500

2019-03-06 Monetary penalty
$5,000
British Airways Plc

(A) On or about October 18 2018, British Airways Plc. violated:

  • subsection 135.8(2) of the ATR by not setting out all third party charges under the heading “Taxes, Fees and Charges” on the booking system found on the web site britishairways.com/en-ca.
  • section 135.91 of the ATR by setting out an Air Transportation Charge as if it were a third party charge on the booking system found on the web site britishairways.com/en-ca.
2019-03-05 Monetary penalty
$5,000