# Enforcement actions taken by the CTA’s enforcement officers

## Statistics

2022-2023 (year to date) 2021-2022 2020-2021 2019-2020 2018-2019
Notice of Violation - with Administrative Monetary PenaltyNote 1 1 11 6 12 16
Notice of Violation – with Warning Note 2 0 0 2 0 N/A
Total number of violations found Note 1Note 3 8 831 23 134 49
Cautionary Notice Note 4 0 56 49 7 N/A
Formal warnings – discontinued Note 5 N/A N/A N/A 9 63
Total amount of Administrative Monetary Penalties Note 1Note 3 $20,000$253,975 $54,500$504,500 $180,000 ## List of enforcement actions This list below includes Notices of Violations issued by enforcement officers. Learn more about types of enforcement actions and contraventions. Displaying 11 - 20 of 403 actions. Carrier Contravention Date of Issuance Penalty Canadian National Railway Company Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Canadian National Railway Company has committed the following 329 violations contrary to subsection 127(3) of the Canada Transportation Act: See Appendice 1 The provision listed in the appendice has been designated pursuant to the Designated Provisions Regulations, SOR/99-244, and the procedures in section 180 through 180.8 of the CTA respecting monetary penalties apply. 2021-06-29 Monetary penalty$90,475

Pursuant to section 180 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation believing Canadian Pacific Railway Company has committed the following 477 violations contrary to 127(3) of the Canada Transportation Act:

See Appendice 1

The provision listed in the appendice has been designated pursuant to the Designated Provisions Regulations, SOR/99-244, and the procedures in section 180 through 180.8 of the CTA respecting monetary penalties apply.

2021-06-29 Monetary penalty
$119,250 Winnipeg Airports Authority Note: Subject to a Compliance Agreement (A) On or about February 27, 2020, the Winnipeg Airports Authority failed to ensure that all their employees and contractors who are required by the Personnel Training for the Assistance of Persons with Disabilities Regulations to receive training completed their initial training within 60 days after the commencement of their duties thereby violating section 8 of these regulations. (B) On or about February 27, 2020, the Winnipeg Airports Authority failed to ensure that all their employees and contractors received periodic refresher training sessions appropriate to the requirements of their function, thereby violating section 9 of the Personnel Training for the Assistance of Persons with Disabilities Regulations. ### Compliance Agreement After a request by Winnipeg Airports Authority, the Agency has agreed to enter into a compliance agreement pursuant to subsection 180.62(1) of the Canada Transportation Act. If the Agency is satisfied that Winnipeg Airports Authority complied with the agreement, their penalty will be reduced in whole, pursuant to paragraph 180.62(1)(b) of the Act. Date of the agreement: January 14, 2022 2021-02-10 Monetary penalty$3,000
Air Alsie A/S

(A) On or about October 22, 2019, Air Alsie A/S operated an international charter between London, UK (EGGW) and Montreal, Canada (CYUL) using a Falcon 7X bearing registration OY-RAB without holding a charter permit issued by the Canadian Transportation Agency in respect of that charter, thereby violating section 21 of the Air Transportation Regulations.

2020-10-20 Monetary penalty
$2,250 Island Express Air Inc. (A) On or about October 1, 2020 Island Express Air Inc. sold, caused to be sold or publicly offered for sale in Canada an air service through its online website https://www.islandexpressair.com without holding a license issued under Part II of the Canada Transportation Act in respect to that service thereby contravening paragraph 59 of the Canada Transportation Act 2020-10-19 Monetary penalty$3,250

(A) On or about February 26, 2020, the Saskatoon Airport Authority failed to ensure that all their employees and contractors who are required by the Personnel Training for the Assistance of Persons with Disabilities Regulations to receive training completed their initial training within 60 days after the commencement of their duties thereby violating section 8 of these regulations.

(B) On or about February 26, 2020, the Saskatoon Airport Authority failed to ensure that all their employees and contractors received periodic refresher training sessions appropriate to the requirements of their function, thereby violating section 9 of the Personnel Training for the Assistance of Persons with Disabilities Regulations.

2020-09-21 Notice of Violation – with Warning
Regina Airport Authority

(A) On or about February 25, 2020, the Regina Airport Authority failed to ensure that all their employees and contractors who are required by the Personnel Training for the Assistance of Persons with Disabilities Regulations to receive training completed their initial training within 60 days after the commencement of their duties thereby violating section 8 of these regulations.

(B)On or about February 25, 2020, the Regina Airport Authority failed to ensure that all their employees and contractors received periodic refresher training sessions appropriate to the requirements of their function, thereby violating section 9 of the Personnel Training for the Assistance of Persons with Disabilities Regulations.

2020-09-14 Notice of Violation – with Warning
Jetcall GmbH & Co. KG

(A) On or about November 15, 2019, Jetcall GmbH & Co. KG operated an air service between St. Johns, New Brunswick(CYSJ) and Cairo, Egypt (HECA) via Shannon, Ireland (EINN) using a Challenger 604 bearing registration D-AUKE, to transport passengers without holding a licence issued in respect of that service, thereby violating section 57 (a) of the CTA.

2020-07-29 Monetary penalty
$5,000 Aéroports de Montréal (A) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all employees of contractor "Auberge de ('Aeroport Inn" who provide transportation-related services and who may be required to interact with the public or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function, contravening section 4 of the Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42). ($2,500,00)

(B)On or about December 10, 2019, Aeroports de Montreal failed to ensure that all employees of contractor "Beausejour Hotel Apartments / Hotel Dorval" who provide transportation-related services and who may be required to interact with the public or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function, contravening section 4 of the Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42). ($2,500,00) (C) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all employees of contractor "Days Inn & Centre de Conference — Aeroport de Montreal" who provide transportation-related services and who may be required to interact with the public or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function, contravening section 4 of the Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42). ($2,500.00)

(D) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all employees of contractor "Fairfield Inn & Suites by Marriott Aeroport de Montreal" who provide transportation-related services and who may be required to interact with the public or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function, contravening section 4 of the Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42). ($2,500,00) (E) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all shared employees of contractors "Holiday Inn Express Aeroport Montreal" and "Hotel Novotel Montreal Aeroport" who provide transportation-related services and who may be required to interact with the public or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function, contravening section 4 of the Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42). ($2,500,00)

(F) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all employees of contractor "Quality Hotel Dorval" who provide transportation-related services and who may be required to interact with the public or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function, contravening section 4 of the Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42). ($2,500,00) (G) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all employees of contractor "Travelodge Hotel by Wyndham Montreal Airport" who provide transportation-related services and who may be required to interact with thepublic or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function, contravening section 4 of the Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42). ($2,500,00)

(H) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all employees of contractor "Budget" who provide transportation-related services and who may be required to interact with the public or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function, contravening section 4 of the Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42). ($2,500,00) (I) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all shared employees of contractors "Dollar Rent A Car" and "Thrifty Rent A Car" who provide transportation-related services and who may be required to interact with the public or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function, contravening section 4 of the Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42). ($2,500,00)

(J) On or about December 10, 2019, Aeroports de Montreal failed to ensure that all employees of contractor "Budget" receive refresher training sessions appropriate to the requirements of their function every three years as established in its training program, contravening section 9 of the Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42). ($2500,00) 2020-07-28 Monetary penalty$25,000
RED STAR Havacilik Hizmetleri A.S.

(1) On or about August 04, 2019, RED STAR Havacilik Hizmetleri A.S. operated an air service using an aircraft bearing registration TC-RSB from Keflavik, Iceland (BIFK) to Goose Bay, Newfoundland and Labrador (CYYR) without holding a licence thereby contravening paragraph 57(a) of the Canada Transportation Act.

(2)On or about October 08, 2019, RED STAR Havacilik Hizmetleri A.S. operated an air service using an aircraft bearing registration TC-RSB from Keflavik, Iceland (BIFK) to Vancouver, British Columbia (CYVR) via Goose Bay, Newfoundland and Labrador (CYYR) and Winnipeg, Manitoba (CYWG) without holding a licence thereby contravening paragraph 57(a) of the Canada Transportation Act.

(3) On or about October 11, 2019, RED STAR Havacilik Hizmetleri A.S. operated an air service using an aircraft bearing registration TC-RSB from Sydney, Nova Scotia (CYQY) to Keflavik, Iceland (BIFK) via Goose Bay, Newfoundland and Labrador (CYYR) without holding a licence thereby contravening paragraph 57(a) of the Canada Transportation Act.

(4) On or about October 16, 2019, RED STAR Havacilik Hizmetleri A.S. operated an air service using an aircraft bearing registration TC-RSD from Anchorage, Alaska (PANC) to Vancouver, British Columbia (CYVR) without holding a licence thereby contravening paragraph 57(a) of the Canada Transportation Act.

2020-07-15 Monetary penalty
\$16,000