Enforcement actions taken by the CTA’s enforcement officers

Statistics

 

  2019-2020
(year to date)
2018-2019 2017-2018 2016-2017 2015-2016 2014-2015 2013-2014
Monetary penalties 6 16 28 15 10 19 29
Formal warnings 7 63 56 43 43 73 115
Total amount of penalties $799,500 $185,000 $550,750 $116,250 $103,500 $177,750 $495,000

Note: The increase in enforcement actions in 2013-2014 and 2014-2015 is due to the introduction of the Air Service Price Advertising Regulations.

 

List of enforcement actions

This list includes penalties issued by the CTA's enforcement officers, as well as any formal warnings that are classified as level 3, 4 or 5. Learn more about types of enforcement actions and contraventions.

 

Displaying 71 - 80 of 374 actions.
Carrier Contravention Date of Issuance Penalty
Exploits Valley Air Services Ltd.

Results of a recent investigation conducted on April 30, 2018, by a designated enforcement officer of the Canadian Transportation Agency (Agency) indicated that Exploits Valley Air Services Ltd. (Exploits Valley Air Service) was in contravention of subparagraph 67(1)(a.1) of the Canada Transportation Act by failing to publish their terms and conditions of carriage on the Internet site used for selling their domestic service to Fogo Island.

2018-05-07 Formal warning
Swoop Inc.

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Swoop Inc. is in contravention of paragraphs 135.8(1)(a) and 135.8(1)(b) of the Air Transportation Regulations. This compliance verification relates to information found in an advertisement sent from the mailbox swoop@relay.flyswoop.com.

2018-05-04 Formal warning
Flair Airlines Ltd.
  1. On or about  April 18, 2018 Flair Airlines Ltd. violated:

    Paragraph 135.8(1)(b) of the ATR by advertising an air service on its website flairair.ca and not setting out whether the air service is one-way or return.

2018-05-04 Monetary penalty
$5,000
Sequoia Helicopters Ltd.

Results of a recent periodic carrier inspection conducted on April 30, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that Sequoia Helicopters Ltd. is in contravention of subsection 67(3) of the Canada Transportation Act by imposing fares not set out in a published and effective tariff.

2018-05-01 Formal warning
Air Transat A.T. Inc.
  1. On or about  April 10, 2018 Air Transat A.T. Inc. dba Air Transat violated:

    Paragraph 135.8(1)(b) of the ATR by advertising an air service on its Twitter account and not setting out the point of origin and point of destination and whether the air service is one-way or return.

2018-04-30 Monetary penalty
$12,500
Air Nunavut Ltd.

Results of a recent periodic carrier inspection conducted on February 27, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that Air Nunavut Ltd. is in contravention of subsections 67(3) and 74(2) of the Canada Transportation Act and subsections 110(4) and 110(5) of the Air Transportation Regulations.

2018-04-30 Formal warning
TRK Helicopters (B.C.) Ltd.

Results of a recent periodic carrier inspection conducted on April 23, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicated that TRK Helicopters (B.C.) Ltd. was in contravention of paragraph 67(1)(a) of the Canada Transportation Act by failing to post tariff signage at its business office in Langley, British Columbia.

2018-04-25 Formal warning
Exploits Valley Air Services Ltd.

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Exploits Valley Air Services Ltd. is in contravention of paragraphs 135.8(1)(a) and 135.8(1)(d), as well as subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to information found on the website evasair.com.

2018-04-19 Formal warning
OpenSkies

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that OpenSkies is in contravention of paragraphs 135.8(1)(b) and 135.8 (1)(e) of the Air Transportation Regulations. This compliance verification relates to information found on the website www.flylevel.com.

2018-04-19 Formal warning
London Air Services Limited

Results of a recent periodic carrier inspection conducted on March 8, 2018 by a designated enforcement officer of the Canadian Transportation Agency indicate that London Air Services Limited is in contravention of subsection 67(3) of the Canada Transportation Act and subsections 110(4) and 135.3(2) of the Air Transportation Regulations.

2018-04-03 Formal warning