Air Transat A.T. Inc.

Contravention

(1) On or about August 9, 2022, Air Transat A.T. Inc. failed to make available, in simple, clear and concise language, on a document on which the itinerary of passenger (BUI8IG) appears, the terms and conditions of carriage referred to in subsection 5(1) of the Air Passenger Protection Regulations, thereby contravening subsection 5(2) of the APPR.

(2) On or about August 9, 2022, Air Transat A.T. Inc. failed to provide, in simple, clear and concise language, on a document on which the itinerary of passenger (BUI8IG) appears, information on the treatment of passengers and minimum compensation owed by the carrier and the recourse against the carrier available to passengers, including their recourse to the Agency, thereby contravening subsection 5(3) of the Air Passenger Protection Regulations.

(3) On or about August 9, 2022, Air Transat A.T. Inc. failed to make available the prescribed notice pursuant to subsection 5(5) of the Air Passenger Protection Regulations, on a document on which the itinerary of passenger (BUI8IG) appears, thereby contravening that subsection of the Regulations.

(4) On or about August 10, 2022, Air Transat A.T. Inc. failed to make available, in simple, clear and concise language, on a document on which the itinerary of passenger (G443FJ) appears, the terms and conditions of carriage referred to in subsection 5(1) of the Air Passenger Protection Regulations, thereby contravening subsection 5(2) of those Regulations.

(5) On or about August 10, 2022, Air Transat A.T. Inc. failed to provide, in simple, clear and concise language, on a document on which the itinerary of passenger (G443FJ) appears, information on the treatment of passengers and minimum compensation owed by the carrier and the recourse against the carrier available to passengers, including their recourse to the Agency, thereby contravening subsection 5(3) of the Air Passenger Protection Regulations.

(6) On or about August 10, 2022, Air Transat A.T. Inc. failed to make available the prescribed notice pursuant to subsection 5(5) of the Air Passenger Protection Regulations, on a document on which the itinerary of passenger (G443FJ) appears, thereby contravening that subsection of the Regulations.

(7) On or about August 10, 2022, Air Transat A.T. Inc. failed to make available, in simple, clear and concise language, on a document on which the itinerary of passenger (P21BJX) appears, the terms and conditions of carriage referred to in subsection 5(1) of the Air Passenger Protection Regulations, thereby contravening subsection 5(2) of those Regulations.

(8) On or about August 10, 2022, Air Transat A.T. Inc. failed to provide, in simple, clear and concise language, on a document on which the itinerary of passenger (P21BJX) appears, information on the treatment of passengers and minimum compensation owed by the carrier and the recourse against the carrier available to passengers, including their recourse to the Agency, thereby contravening subsection 5(3) of the Air Passenger Protection Regulations.

(9) On or about August 10, 2022, Air Transat A.T. Inc. failed to make available the prescribed notice pursuant to subsection 5(5) of the Air Passenger Protection Regulations, on a document on which the itinerary of passenger (P21BJX) appears, thereby contravening that subsection of the Regulations.

(10) On or about August 10, 2022, Air Transat A.T. Inc. failed to make available, in simple, clear and concise language, on a document on which the itinerary of passenger (G15T4U or 89UWPN) appears, the terms and conditions of carriage referred to in subsection 5(1) of the Air Passenger Protection Regulations, thereby contravening subsection 5(2) of those Regulations.

(11) On or about August 10, 2022, Air Transat A.T. Inc. failed to provide, in simple, clear and concise language, on a document on which the itinerary of passenger (G15T4U or 89UWPN) appears, information on the treatment of passengers and minimum compensation owed by the carrier and the recourse against the carrier available to passengers, including their recourse to the Agency, thereby contravening subsection 5(3) of the Air Passenger Protection Regulations.

(12) On or about August 10, 2022, Air Transat A.T. Inc. failed to make available the prescribed notice pursuant to subsection 5(5) of the Air Passenger Protection Regulations, on a document on which the itinerary of passenger (G15T4U or 89UWPN) appears, thereby contravening that subsection of the Regulations.

(13) On or about August 10, 2022, Air Transat A.T. Inc. failed to make available, in simple, clear and concise language, on a document on which the itinerary of passenger (ZQI5DM) appears, the terms and conditions of carriage referred to in subsection 5(1) of the Air Passenger Protection Regulations, thereby contravening subsection 5(2) of those Regulations.

(14) On or about August 10, 2022, Air Transat A.T. Inc. failed to provide, in simple, clear and concise language, on a document on which the itinerary of passenger (ZQI5DM) appears, information on the treatment of passengers and minimum compensation owed by the carrier and the recourse against the carrier available to passengers, including their recourse to the Agency, thereby contravening subsection 5(3) of the Air Passenger Protection Regulations.

(15) On or about August 10, 2022, Air Transat A.T. Inc. failed to make available the prescribed notice pursuant to subsection 5(5) of the Air Passenger Protection Regulations, on a document on which the itinerary of passenger (ZQI5DM) appears, thereby contravening that subsection of the Regulations.

Date of Issuance

Monday, March 27, 2023

Penalty

Monetary penalty
$41,250