American Airlines, Inc.


Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) a Designated Enforcement Officer has issued a notice of violation believing American Airlines, Inc. has committed 11 violations where they did not provide the prescribed compensation requested by a passenger or an explanation as to why compensation is not payable, within 30 days after the day on which it received the request, thereby contravening subsection 19(4) of the Air Passenger Protection Regulations.

These contraventions occurred between May 1, 2023 and November 24, 2023.

Date of Issuance

Friday, June 28, 2024


Monetary penalty