American Airlines, Inc.

Contravention

Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing American Airlines, Inc. has committed the following 8 violations, failed to make available, in simple, clear and concise language, on a document on which the itinerary of passengers appears, the terms and conditions referred to in subsection 5(1) of the Air Passenger Protection Regulations (APPR), thereby contravening subsection 5(2) of the APPR.

Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing American Airlines, Inc. has committed the following 8 violations, failed to provide, in simple, clear and concise language, on a document on which the itinerary of passengers appears, information on the treatment of passengers and minimum compensation owed by the carrier and the recourse against the carrier available to passengers, including their recourse to the Agency, thereby contravening subsection 5(3) of the Air Passenger Protection Regulations.

Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing American Airlines, Inc. has committed the following 18 violations, failed to make available the prescribed notice pursuant to subsection 5(5) of the Air Passenger Protection Regulations (APPR), on a document on which the itinerary of passengers appears thereby contravening that subsection of the APPR.

These violations occurred between December 4, 2024, and April 11, 2025

Date of Issuance

Friday, July 11, 2025

Penalty

Monetary penalty
$52,200