WestJet

Contravention

(1) On or about October 31, 2023, at San Jose del Cabo International Airport, WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination without delay, thereby contravening paragraph 41(1)(c) of the Accessible Transportation for Persons with Disabilities Regulations.

Date of Issuance

Friday, May 17, 2024

Penalty

Monetary penalty
$27,500