WestJet

Contravention

(A) On or about January 06, 2022, WestJet failed to provide the reason for the delay, cancellation, or denial of boarding to affected passengers (VZRVNP) thereby contravening paragraph 13(1)a of the Air Passenger Protection Regulations.

(B) On or about December 31, 2021, WestJet failed to provide the reason for the delay, cancellation, or denial of boarding to affected passengers (DNMZBO) thereby contravening paragraph 13(1)a of the Air Passenger Protection Regulations.

(C) On or about January 09, 2022, WestJet failed to provide the reason for the delay, cancellation, or denial of boarding to affected passengers (SWDSYE) thereby contravening paragraph 13(1)a of the Air Passenger Protection Regulations.

(D) On or about January 08, 2022, WestJet failed to provide the reason for the delay, cancellation, or denial of boarding to affected passengers (QQOSEB) thereby contravening paragraph 13(1)a of the Air Passenger Protection Regulations.

(E) On or about January 09, 2022, WestJet failed to provide the reason for the delay, cancellation, or denial of boarding to affected passengers (FEIRAL) thereby contravening paragraph 13(1)a of the Air Passenger Protection Regulations.

(F) On or about December 31, 2022, WestJet failed to provide the reason for the delay, cancellation, or denial of boarding to affected passengers (GHWIFS) thereby contravening paragraph 13(1)a of the Air Passenger Protection Regulations.

(G) On or about December 31, 2021, WestJet failed to provide the reason for the delay, cancellation, or denial of boarding to affected passengers (APIDDX) thereby contravening paragraph 13(1)a of the Air Passenger Protection Regulations.

(H) On or about January 06, 2022, WestJet failed to provide the reason for the delay, cancellation, or denial of boarding to affected passengers (XRGPYM) thereby contravening paragraph 13(1)a of the Air Passenger Protection Regulations.

Date of Issuance

Monday, April 11, 2022

Penalty

Monetary penalty
$20,000