Provincial and territorial government authorities (dealing with consumer matters including travel)
- Newfoundland and Labrador
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Consumer Affairs Officer
Department of Government Services and Lands
P.O. Box 8700
2nd Floor, West Block
St. John's NL
A1B 4J6Tel.: 709-729-2600
Fax: 709-729-3205
Web site: www.gov.nl.ca/gs - Prince Edward Island
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Department of Consumer and Corporate Services
P.O. Box 2000
95 Rochford St.
4th Floor, Shaw Building
Charlottetown PE
C1A 7N8Tel.: 902-368-5653
Fax: 902-368-5283 - Nova Scotia
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Service Nova Scotia & Municipal Relations
Mail Room, 8 South, Maritime Centre
1505 Barrington Street
Halifax, NS
B3J 3K5Tel.: 902-424-5200
Fax: 902-424-0720 - New Brunswick
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Department of Justice - Consumer Affairs Branch
Provincial Government
670 King Street
Fredericton NB
E3B 5H1Tel.: 506-453-2659
Fax: 506-444-4494
E-mail: al@gov.nb.ca - Quebec
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Office de la protection du consommateur
Gouvernement du Québec
400, boulevard Jean-Lesage, bureau 450
Québec QC
G1K 8W4Tel.: 1-888-672-2556
Web site: www.opc.gouv.qc.ca - Ontario
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The Travel Industry Council of Ontario (TICO)
2700 Matheson Blvd. East
Suite 402, West Tower
Mississauga ON
L4W 4V9Tel.: 905-624-6241
Toll-free: 1-888-451-8426
Fax: 905-624-8631
Web site: www.tico.ca - Manitoba
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Consumer and Corporate Affairs
Consumers' Bureau
302 - 258 Portage Avenue
Winnipeg MB
R3C 0B6Tel.: 204-945-3800
Toll-free within Manitoba: 1-800-782-0067
Fax: 204-945-0728
E-mail : consumersbureau@gov.mb.ca
Web site: www.gov.mb.ca/fs/cca/cpo - Saskatchewan
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Saskatchewan Justice
Consumer Protection Branch
1919 Saskatchewan Drive, 5th floor
Regina SK
S4P 3V7Tel.: 306-787-5550
Toll-free number in Saskatchewan: 1-888-374-4636
Fax: 306-787-9779
E-mail : consumerprotection@justice.gov.sk.ca
Web site: www.saskjustice.gov.sk.ca - Alberta
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Alberta Government Services
3rd Floor, 10155 - 102nd Street
Edmonton AB
T5J 4L4Tel.: 780-427-4088
Toll-free number in Alberta only: 1-877-427-4088
Fax: 780-422-9106
E-mail : government.services@gov.ab.ca
Web site: www.gov.ab.ca/gs - British Columbia
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Business Practices and Consumer Protection Authority
The Travel Assurance Fund
PO Box 9244
Victoria, BC
V8W 9J2Tel.: 604-320-1667
Toll-free number: 1-888-564-9963
Fax.: 250-920-7181
E-mail: info@bpcpa.ca
Web site: www.bpcpa.ca - Yukon
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Department of Community Services
Consumer and Safety Services
Yukon Government
P.O. Box 2703
Whitehorse YT
Y1A 2C6Tel.: 867-667-5111
Fax: 867-667-3609
E-mail: consumers@gov.yk.ca
Web site: www.gov.yk.ca - Northwest Territories
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Senior Policy Advisor
Community Operations
Municipal and Community Affairs
#600 5201-50th Avenue
Yellowknife NT
X1A 3S9Tel.: 867-873-7125
Fax: 867-873-0152
E-mail: michael_gagnon@gov.nt.ca
Web site: www.maca.gov.nt.ca
N.B.: The Office handles consumer complaints by attempting to mediate disputes between the consumer and business (regardless of the nature of the business). - Nunavut
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Department of Justice
Territorial Government
Postal Bag 800
Iqaluit NT
X0A 0H0Tel.: 867-975-6200
Fax: 867-975-6215
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