Agency site
Displaying 1-10 of 26 items.
The Agency has set in place high service standards to ensure that it provides efficient and transparent service.
Our commitment
These standards state the level of performance you can expect from the Agency under normal circumstances. The Agency reports its results annually in its Departmental...
Web page | 2026-01-07
What is this guide for?
This guide is intended to help non-Canadian applicants successfully apply for a scheduled international or a non-scheduled international licence.
What constitutes a complete application?
The following documents must be provided as part of the licence application....
Publication | 2017-03-31
Interpretation Policy
An interpretation policy is an overarching document that outlines the commitments, practices, and tools to be applied by a department or agency when providing Canadians and businesses with information and guidance on regulatory obligations to be met. It also identifies the...
Web page | 2017-03-30
Service standard
The Agency will generally issue code share and wet lease authorities within 15 business days of receiving all documentation required to demonstrate compliance with the code share and wet lease requirements for flights to be operated pursuant to the air carrier's scheduled or non-...
Web page | 2017-05-15
What is this guide for?
This guide is intended to help Canadian applicants successfully apply for a domestic, a scheduled international or a non-scheduled international licence.
What constitutes a complete application?
The following documents must be provided as part of the licence application...
Publication | 2025-08-25
Table of contents
Overview
Total rulings by Members
Disputes resolved by the Agency
Fostering compliance
Providing consumer protection for air passengers
Number and outcome of air travel complaints
Number of complaints resolved (by carrier)...
Web page | 2017-06-16
Check against delivery
It's a pleasure to be back in the Canadian city that, perhaps more than any other, is a nexus between Canada's national transportation system and the global trade that has become so critical to this country's long-term prosperity. The economic well-being of Canadians is...
Speeches | 2017-08-29
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2018-06-20
Canadian Transportation Agency
Annual Report 2017–2018
Download PDF
Table of Contents
Message from the Chair and CEO
About the CTA
Transportation Industry Trends
Regulatory Modernization Initiative
1. Ensuring that the...
Publication | 2018-07-26
Enabling act(s)
Canada Transportation Act
Description
The Air Transportation Regulations (ATR) were registered on December 31, 1987. While there have been some amendments and additions made to the ATR over the years, there are areas that are in need of updating in order to reflect changes in the...
Web page | 2019-04-10