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If your air travel is affected by a carrier's bankruptcy/cessation of activities, we suggest the following:
Contact your travel agent or transportation providers as soon as possible to make alternative arrangements.
If you paid by credit card, contact the credit card company to see if you are...
Web page | 2019-12-05
December 13, 2019 – Gatineau, QC – Canadian Transportation Agency
Starting this Sunday, December 15, air passengers will have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations (APPR)
Airlines flying to, from and within Canada will need to provide...
News | 2019-12-13
... do the same going forward. our third job is to deal with complaints from passengers who think airlines haven't lived up to their ... with an airline first, but the number of air travel complaints we receive has been tracking upwards and will exceed 10,000 in ...
Speeches | 2019-12-17
. finally, the volume of complaints handled through the cta's dispute resolution services continued to grow. between 2012 and 2016, the average annual number of complaints received by the cta was approximately 700; in 2018-19, it was ... and chief executive officer
. Finally, the volume of complaints handled through the CTA's dispute resolution services continued to ...
Publication | 2019-12-19
cta air travel complaints
CTA Air Travel Complaints
what you need to know when your air travel is disrupted ...
Web page | 2019-12-24
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